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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 22001 Views
  • 43 replies
  • 32 Likes

why firewall drop server hello message

network flow Lan Network -->Firewall A----->switch -->-Firewall B ---->Internet-------->Database server We are facing issue to connect database server from our lan network.We took packet capture on Firewall A and firewall B .When we initiate traffic ...

bit_byte by L2 Linker
  • 1653 Views
  • 5 replies
  • 0 Likes

allow website with non standard port

i have to allow a specific website with non standard port , but already have policy allowed "any" services . still the cannot open the page and incomplete app type in the traffic

amna02rs by L0 Member
  • 220 Views
  • 2 replies
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Firewall integration

Hello,There was a question about integrating a firewall with third-party sandboxes to send files for review, such as cuckoosandbox or checkpoint, is there such an opportunity and where can I find documentation or information about similar experiences...

nirucise by L0 Member
  • 151 Views
  • 1 replies
  • 0 Likes

EDL blocking URL

We have a feed for ELD in Palo Alto. We realised that we add this URL (https://unrealengine.com) this web is been blocked properly, but not "https://unrealengine.com/en-US/donwload.For example, www.unrealengine.com. The URL part does not block the UR...

BigPalo by L4 Transporter
  • 278 Views
  • 3 replies
  • 0 Likes

RDP Freeze Fix - GlobalProtect

Hello, We struggled with the RDP freezing issue with GlobalProtect for a long time. The initial "fix" was to disable UDP for RDP in the registry. This fixed the issue for many users but also slowed down the RDP performance. We thought the issue was w...

Resolved! User authentication - Global Protect

HI.I'm pre-staging a couple of PA2020's (active/passive), and am having an issue with getting authentication via AD working for Global Protect through Active Directory.As far as I can tell, the LDAP configuration is correct - the firewall connects to...

darren.g by L4 Transporter
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  • 12 replies
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Resolved! Global Protect client disconnects every 5 minutes for 1 minute

GP client disconnects from VPN every 5 minutes for about 60 seconds.During the disconnection the is no connectivity to internal resources (Chenking pings for example). Internet connectivity is OK during the disconnection.The issue is related to inter...

ET by L2 Linker
  • 6931 Views
  • 3 replies
  • 0 Likes

URL geting block

Guys, I have been issued with one of my clients not accessing the URL after adding the URL in the URL category and keeping them the alert.I check the URL traffic the traffic block by real estate and the website category client want is also real estat...

PA-3220 | SW10.0.5 | Slow Login

Hello Dears, I hope you are doing okay, I have PA-3220 with OS 10.0.5 with GlobalProtect Agent 5.2.6, i am facing a very very slow log in to GUI that takes sometimes 5 minutes to log in whether from internal or external through VPN. Any suggestion wh...

Youkii by L0 Member
  • 437 Views
  • 4 replies
  • 0 Likes

Resolved! SSH timeouts across the board or per policy?

Are the application timeouts across the board for something like SSH? Meaning for user SSH connections through the PAN and admin SSH connections to the PAN that application controls the timeouts for both?

drewdown by L4 Transporter
  • 270 Views
  • 2 replies
  • 0 Likes

Not able to add app;ication in PBF rule

Hey guys my client want some applications traffic to go through ISP2 when I create a PBF rule for that add application I get some specific error.I updated the apps and threat the latest version. PA-220 .PANOS version is 9.1.8

Resolved! Why a forced Target Negate No?

I've had a case open with Palo Alto support for over a month and the person I got says they've not seen this issue before. I doubt we are blazing new trails here and I just don't understand how this can actually be unfamiliar.Our Palo Alto is a recen...

BobNida by L0 Member
  • 415 Views
  • 3 replies
  • 0 Likes

Resolved! Issues with VPN to AWS

Hi I appreciate this is an odd one but I have a little bit of an issue with my home setup, I have a pa-220 behind a sky router, the issue is that if I am coming from the inside network i.e mgmt interface that traverses the inside zone to make it out ...

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