Behaviour of A-URL subscription in PANOS 8.1

[SeanDeHarris]

Hi all,

Knowing that PAN-DB URL4 license is no longer for sales since last Nov, we have renewed our subscription to A-URL now. After renewal, I can see my other WF, TP licenses have been renewed successfully in Device -> License, however, still  showing my PAN-DB license is going to expired in WebUI, and cannot see my A-URL license?

Our firewall still running PANOS 8.1 

PAN-DB URL Filtering
License : valid
Current cloud server : serverlist.urlcloud.paloaltonetworks.com
Cloud connection : connected
Cloud mode : public
URL database version - device : 20220125.20069
URL database version - cloud : 20220125.20069 ( last update time 2022/01/25
12:34:26 )
URL database status : good
URL protocol version - device : pan/0.0.2
URL protocol version - cloud : pan/0.0.2
Protocol compatibility status : compatible

Thanks 

Harris

URL Filtering  

[BPry · Accepted solution]

@SeanDeHarris,

Manually download the license file from the support portal and install it on your firewall. To stop getting alerts about the expiring license (if you have alerting setup) you'll need to active the new license and then remove the old existing license. 

[SeanDeHarris]

It works like a charm.

Million thanks