General Topics

Want to block personal gmail and allow corporated gmail

Hey guys one of my customer wants to block personal gmail (google mail) for eg : example@gmail.com

and want to allow the corporate Gmail eg : example@corporate.com 

what are the steps to configure this type of request please help us.

Show Hard Drive information

For an audit, I need to know the Make/Model/Serial Number of the internal HDD.

I cant seem to locate the appropriate show command on a PAN device...any ideas?

Thanks much

error: Threat database handler failed.

the error above pops up when i try to commit changes... i guess my policy changes not are done ? And how to solve this error ? Unfortunately i have an old version running, upgrade is due next month. Currently running 7.1.24-h1 

Emails sending from PA are not working

Currently we are facing an issue with Emails which are not sent from palo alto firewall.

We have created a setting to send mail with reports but we are getting below error listed.

Connection to smtp.google.com 465 failed. Failure when receiving data f

temperature rise after upgrade

hi,

We have found that after upgrading from version 9.0.12 to 9.1.11 the average temperature of the computer has increased.

Before, all parameters were usually below 40 degrees Celsius.

Kind regards

SAML authentication to paloalto support portal and other products like XDR.

Is it possible to integrate own SSO using SAML to get access to support.paloaltonetworks.com and other products like XDR? Is there any feature request portal in case this integration isn't yet possible? I noticed that currently to secure such sensiti

Regarding Bootstrap issue

Hi Team,

We are facing issue with bellow error while starting the firewall up.

Also sometimes the firewall is not coming up so we need to reset the firewall and have to upload the configuration files to bring the production up.

Please provide a solutio

SDWAN traffic - where does it go, can I show?

A few days ago on one of our Palo Alto firewalls the primary (MPLS) line was down (not the provider router, somewhere between there was a broken cable) and traffic was routed over backup (Internet). 
Because provider router was up, the interface on Pa

temperature

hi,

I had a firewall palo alto with the version 9.0.12 and i upgrade the version to 9.1.11 after this the temperature pass of 30 grades to 60 grades.

Why after upgrade the temperature changed?

Kind regards

Psiphon blocking in a non-decrypted network

Hello Bros'

               Recently, I have issues with the application called Psiphon, this app is eating my internet based on authentication portal page.

As I check previous threads in the community, all speaking about a decrypted traffic or blocking

Decryption Exlusions

As you all know, Palo Alto gives you two ways to exclude sites from decryption.  Are there any scenarios where excluding from SSL Decryption Exclusions works but setting the same url in a decryption policy doesn't?

I ask because I've had the scenario

Monitor aux ports through SNMP

Is it possible to see the aux ports on a PA-5200 series firewall through the SNMP interface mib?  These are currently the interfaces that show up, the aux ports are not there.  This is on 9.1.11, PA-5250 to be specific.

ifName.1 = STRING: ha1-a
ifName

Research

Hi community. I am a student and I would like to know which product/feature of Palo Alto brought it to the center of the map as in, gave them the recognition. 

P.S. This is for my coursework and it's a 3000-word assignment. So, I want to focus on the