Authentication of Users through Captive portal query

Hi Team,

We had configured captive portal on the firewall recently.

In Authentication policy we had selected source users as any and we are using Active Directory for Authentication.

Also we had configured agentless user-id mapping on the firewall an

Creating subinterfaces on Active Active HA

Hello ,

I have to create 6 Subinterfaces on A/A cluster

So i need 3 IP addresses from each VLAN -  1 for FW1  , 1 for FW2 and 1 as Floating IP

My question is , do i have to go to each firewall separately to configure the respective IP ?

If yes , what

Error while creating a user

Hi All,

Facing an error (application icloud-uploading not found) while creating a user on my palo alto 850 using panorama. Attaching the image for better idea. Pls help 

IPSEC VPN tunnel getting disconnected.

IPSEC VPN tunnel got disconnected abruptly. We need to find out what could have caused this from the logs and adjust the VPN parameters accordingly.

From logs i found this.

ikemgr.log
2021-10-15 03:35:11
2021-10-15 03:35:11.814 +0000 [PNTF]: { 5: }:

Adding a port to existing SSN

Hi - 

   I have an existing SSN configured for a device with ports added in Objects, like to add few more ports. what are steps I need follow? Please let me know....Thanks!

problem with userIDAgent in RDP

hello

We have a problem with users when they connect in RDP

We found a solution whit this KB:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CleBCAS

but we have new questions:

1.- Is there a way to know what informati

Override in URL Filtering is not working

Hi Team,

One of the domain is not working even after adding that domain in Allow list in override tab under URL Filtering.

I have blocked one URL category in that URLFiltering profile however i have added a website/Domain that needs to allow if also

Connection HTTPS / HTTP and SSH not working

I can't connect via SSH HTTP or HTTPS to my PA-500 firewall .

I can ping it from my network and that's all .

Also , the strange thing it is that from panorama the device is reachable 

I have checked the traffic -> is allow

I have checked management inter

Question about moving objects...

I have some security rules on a device group using shared addresses groups. I need to move these objects to the device group but I'm not finding an easy way so far. I can't simply move the address group, panorama doesn't allow because rules are using

Oracle database increase session time

Hi All,

Our application use Oracle database and connect application via TCP 1521 and 7777. One session have to keep 24 hour and is it any ways to increase that time?

Thanks !!

HA malfunctioned due to data plane down

Hello 

We have PA-3220 and its running 9.0.12. recently i saw that HA status is showing that "HA malfunctioned due to dataplane failed" and we cannot push any configuration on the firewall due to "dataplane failed" error message. 

Please suggest what c