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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Fiber port on PA850

Hi All,We are in the process of moving ISP providers and the hand is SMF/LC, our PA-850 is using copper for our current connection, can we configure a port on the PA to handle Fiber?

ATanveer by • L0 Member
  • 3370 Views
  • 2 replies
  • 1 Likes

deactivate VM License question

I have an odd scenario going on where we installed a VM-300 license but did not have the proper resources applied to the VM. When we clicked install on the license the VM then locked up and errored on boot complaining about memory. We fixed the memory allocation issue in ESX (set to 9GB) and the VM booted with no issues and shows the VM-300 li...

geewiss by • L2 Linker
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  • 2 replies
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Resolved! Packet Captures issues

Hello Friends I am trying to take packet captures on my firewall. But in captures I do not see all the packets. What may be the issue? Am I missing anything?

d.spider by • L2 Linker
  • 8923 Views
  • 8 replies
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VPN not working (changed IP Public)

Hello guys, I have a problem that i've been the whole day trying to make it work but i can't and i have to solve it asap.I have around 12 vpn connections peer to peer working. I have to change those vpn connections to another IP Public little by little (my peer IP).I tried today with 3 vpn sites modifying: - IKE Gateway: modifying Interface, loc...

Resolved! PAN Microsegmentation of DMZ

I am spinning up a new DMZ and wonder if there was a some means of restricting traffic between hosts on the DMZ using the PAN. I have a Cisco Nexus switch and the hosts are VMs in Cisco UCS. Thank you.

palomed by • L3 Networker
  • 3314 Views
  • 2 replies
  • 1 Likes

Detecting UserAgent spoofing

Does anyone know if PanOS v10+ can identify when a UserAgent is being spoofed? I've been looking through the discussion boards and online user documentation and haven't been able to find any results. I'm trying to see if we can catch when a device tries to circumvent restriction policies by claiming to be a different device.

Resolved! HIP Profile Windows 11

As stated in Where Can I Install the GlobalProtect App? (paloaltonetworks.com) the official client for W11 is > 5.2.10Personally, I've used version ~5.2.7 without issues, the only thing I noticed was that detected host for HIP Profile was Microsoft Windows 10 Pro. Now that I've updated to version 5.2.10-6, detected host is Microsoft Windows 1...

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etoribio by • L0 Member
  • 7090 Views
  • 2 replies
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Resolved! User-ID Agent - not populating PAN

We have been using the User-ID Agent and it has been working for over a year. On the 17th, the PAN stopped populating the traffic log with the user-id information. The Agent is working fine (user ids show up in the monitor) and the PAN is connecting the Agent, but no user information is showing up. I have checked through the config logs, and not...

craymond by • L4 Transporter
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  • 11 replies
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Resolved! Panorama - Template objects not shared by firewall cluster

I added an existing firewall Active/Active Cluster with multiple Vsys into Panorama Before the integration, some Device objects like "certificates" or "Local user database" were shared by the firewalls member of the cluster. Now I need to create the objects twice times in each template of the firewalls. Is it possible to manage it like before a...

User-ID Windows agent failing to query

Beginning sometime last week (possibly on 12/26) our Windows-based User-ID agent stopped being able to query our DCs for user-to-IP mappings. The PA shows 1000s of request for IP mappings msgs with little to no response msgs from the agent. The agent server debug log shows a long queue of pending lookups with occasional WMI/Netbios access errors...

Home Decryption on a PA-220.

I have a PA-220 at home and want to use it to obviously protect my home, but also to help prevent my children from accessing things I feel inappropriate. Obviously with encrypted traffic from things like gaming consoles and phones this is harder to do and decryption is required. My question is, what is the best way to implement decryption on t...

Upgraded from v9 to v10 and SNMP traffic statistics...

Hi,Recently we upgraded our VM-100 fw from v9 to v10 and apart from the yellow login wallpaper there was not much visual changes after the transition. Everything is running as smoothly as before, except an issue with SNMP traffic statistics. We extract interface traffic statistics from our VM-100 via SNMP to a Cacti OVA appliance so we easily c...

Not able to access an website via Palo Alto firewall

Hi Folks, We are recently receiving multiple cases where the devices behind the PA firewall is not able to access certain websites. In an recent case we had seen for two devices (Device A and Device B in different VLAN's ) located behind Palo Alto firewall from device A we are able to access the website but from device B we are not able to acces...

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