How to identify high dataplane CPU

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How to identify high dataplane CPU

L0 Member

Hi Community,

Could you please to identify a problem with palo alto device.

The device is with processing is too high.

What could be causing this consumption? This is normal or is a problem?
Data Plane CPU stay always with =100%

Follow a message:
Management CPU: 81%
Data Plane CPU: 100% (It´s problem, stay always = 100%)

 

Thanks a lot for help

Carlos

 

 

2 REPLIES 2

L0 Member

follow my contact: carlos.oliveira@lamsa.com.br

 

Cyber Elite
Cyber Elite

Hello,

I would open a support case since they do this quite often and can help quicker. However here is a link to an article of how you might identify the root cause.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClRTCA0

 

Regards,

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