BPA tool

[Farzana]

I was told that we can use a tool called Best Practice Assessment. Have you got the link/app to access it?

[mlastella · Accepted solution]

The Best Practice Assessment (BPA) Tool is now available for all customers in the Customer Support Portal. To access the tool:

• Go to support.paloaltonetworks.com
• Log in
• In the left-hand nav go to Tools > Run Best Practice Assessment

For more information, see this article in the Knowledge Base:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmJuCAK

[vsys_remo]

As far as I know this tool is only available for PaloAlto Partners.

If your company isn't a partnet, you could also ask your local SE if he/she could do this for you.

[JaimeCastelan]

I'm a partner and the BPA tools seems to be available only as part of SFDC, but it will be great if you can make it available on the support page. I do not want to create fake opportunities just to have access to the tool.

Thanks

*** UPDATE ******

Here is the link if a partner needs it: https://customersuccess.paloaltonetworks.com

[mscaggs]

I asked about the Best Practice Assessment tool at the 2018 Ignite and was told it would be avaliable in a few months!  Well PAN, that time has come and gone.  Can you please tell us PAYING customers when we will have access to that tool please?  

Thank you

[OtakarKlier]

Hello,

You can reach out to your SE and they can do it for you. 

Regards,

[mlastella · Accepted solution]

The Best Practice Assessment (BPA) Tool is now available for all customers in the Customer Support Portal. To access the tool:

• Go to support.paloaltonetworks.com
• Log in
• In the left-hand nav go to Tools > Run Best Practice Assessment

For more information, see this article in the Knowledge Base:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmJuCAK

[ghancher]

Hi!

There is a self-service Best Practice Assessment Tool now available to all Palo Alto Networks Customers, "Self-Service Best Practice Assessment (BPA) on Customer Support Portal". 

You can login to the Customer Support Portal. Go to Tools, Run Best Practice Assessment. And there you have it!

[ghancher]

There is now a self-service tool on the Customer Support Portal for Customers.

[ghancher]

All customers can run their own BPA by logging in to the Customer Support Portal.