Hi,
On startm, I just want to stating that im french. You may have some difficulty to read next ! 
Its a question about how Palo Alto take new update of Brightcloud URL DB.
We replace WebSense by Palo Alto, because PA manage more then just HTTP and a few of apps. a HUG more. so far PA is a great product. But...
In WebSense, when i was asking a recategorization, like brightcloud WebSense return a email and say the change will be added to the version X DB.
But instead of birghtcloud, when that version was already installed in websense, to software was still update newly URL modification to the BD. Websense update like each hour the new url change.
With brightcloud, when i ask for a change, they return me with a version of the BD where the change will be added. Each time i check palo alto and I have already that BD update, but the site is still block. I have to wait, alway, the next BD version then the one that is show in the brightcloud email. And its take several days before i get a new brightcloud URL BD.
There is a way to have more dynamic update from palo alto, of brightcloud update? You should check how WebSense work on URL update. its really neat.
So far, when i have a site to recatogorize, I open sites with a Custom URL category. Then after several says, if i not forget, i check if brightcloud have been update, then i remove the custom category. I think it's too much work.
