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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Multiple Block Pages?

Hello,Is it possible to create/select/use a custom response/block pages for specific URL categories? For example: can I have one specific custom response page for "unknown" categories, and another block page for "malware" categories?Thanks,-Paul

apc050 by • Not applicable
  • 7520 Views
  • 3 replies
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Resolved! Best practice for committing changes in active-passive HA?

When making policy changes in an active-passive HA pair, do you usually edit and commit the policy using the active device, or the passive? I have always made my changes on the active device, but lately I've been thinking that because the management CPU usage on the passive device is much lower, it might be faster running the commit there. I c...

IPS \ Application Signature

Hi allI need to write ips / application signature to recognize sender and recipient in SMTPfor example:If smtp sender A send mail to recipent B - Allow.If smtp sender A send mail to recipent C - BlockI will be happy if anyone know how to do it.Alon

along by • Not applicable
  • 2433 Views
  • 2 replies
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GP VPN dual factor auth, and contractor access.

I have two questions regarding the Global Protect Gateway / Portal (SAN the GP Licensing)- I am wanting to setup two factor authentication for users to authenticate to Global Protect Gateway/Portal with a (common) client certificate installed on their machine that our IT department installs. I currently have just AD authentication integrated but...

cmateam by • L3 Networker
  • 4148 Views
  • 1 replies
  • 0 Likes

Chrome Updater not working if EXE is blocked / application not recognized

Hi,in one customer setup we face the following problem: We disabled EXE file downloading. In order do allow services to update we use an application filter with subcategory update and allow that traffic. Works like a charm for google-update, ms-update etc. However today I noticed tons of blocks from xxxxxx_Chrome_updater.exe (xxxxx being date, v...

Resolved! Commit issue - Error updating NAT IP pools

After updating Policy and Nat Rules, I got the follow commit errors:- Error: Error: Error updating NAT IP pools- Error: response from cfgpush.s1.dp1.comm.cfg-dp: Error updating NAT IP poolsThis error still occurs if i disable (or even delete) the newly added rules. Since i did a commit ~10min before, i am sure, i didn't changed anything else.So,...

User_333 by • L2 Linker
  • 2660 Views
  • 1 replies
  • 0 Likes

Resolved! Globalprotect iexplorer 9 Proxy

Hi All,i've a globalprotect vpn to connect to office, when i'm at customer site. I use a macbook pro and vpn works well, on the other pc, a Dell with windows 7, the vpn works fine if i connect in thetering from my mobile phone, but if i try to connect over customer proxy i see up and down continuosly and the vpn doesn't work. i've also checked t...

fcellini by • Not applicable
  • 2702 Views
  • 1 replies
  • 0 Likes

GlobalProtect behind proxy

GlobalProtect is using SSL and IPSec. Is GlobalProtect proxy aware? Ie. if GlobalProtect client is located on a network that dictates the use of a http/https proxy to get internet access?BR,Nicolai

snaft by • Not applicable
  • 4579 Views
  • 4 replies
  • 0 Likes

L2 Networking - some help needed

HiI just started with PA and try to get my head around the "slightly" different concept of how my PA50 does things.I have currently the following "playground":my PA500 sits between the two switches.There is a Router running on the VMWare Machine which has one interface in VLAN1 (untagged) and one in VLAN2 (tagged). This router is the default gat...

u13550 by • L3 Networker
  • 3563 Views
  • 4 replies
  • 0 Likes

Combine two methods for the authentication GlobalProtect Client

Hello,I want to know if it's possible to use two factor for a succeed authentication with GlobalProtect Client. I explain it.In the configuration of GlobalProtect Client, you can define two method for the authentication of the clients (portals and gateways are the same configuration):- Authentication Profile: you can define LDAP, Radius, local d...

arnaud_b by • Not applicable
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  • 2 replies
  • 0 Likes

Resolved! IP - User mapping has stopped working

Hi all,I'm having a IP-user mapping problem with my PA-500 unit running software version 3.1.8.This unit is due to be upgraded shortly, but it would really be appreciated if anybody knew a way of resolving my issue without rebooting the unit please. Downtime is difficult.User Identification Agent is installed on a Windows machine and is able to...

DavePalo by • L4 Transporter
  • 4792 Views
  • 4 replies
  • 0 Likes

TS-Agent problem

Hi,we ve got a problem with the TS Agent on out terminalserver. After some time the TS Agent doesnt submit new users to the PA Device or the users submitted have a form error. Nomally the syntax is domain\username, but when the error occurs all submitted users have the syntax domain\domain (look at the logs below). Prior to this we can see some ...

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