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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4121 Views
  • 0 replies
  • 0 Likes

L2 Networking - some help needed

HiI just started with PA and try to get my head around the "slightly" different concept of how my PA50 does things.I have currently the following "playground":my PA500 sits between the two switches.There is a Router running on the VMWare Machine which has one interface in VLAN1 (untagged) and one in VLAN2 (tagged). This router is the default gat...

u13550 by • L3 Networker
  • 3566 Views
  • 4 replies
  • 0 Likes

Combine two methods for the authentication GlobalProtect Client

Hello,I want to know if it's possible to use two factor for a succeed authentication with GlobalProtect Client. I explain it.In the configuration of GlobalProtect Client, you can define two method for the authentication of the clients (portals and gateways are the same configuration):- Authentication Profile: you can define LDAP, Radius, local d...

arnaud_b by • Not applicable
  • 3534 Views
  • 2 replies
  • 0 Likes

Resolved! IP - User mapping has stopped working

Hi all,I'm having a IP-user mapping problem with my PA-500 unit running software version 3.1.8.This unit is due to be upgraded shortly, but it would really be appreciated if anybody knew a way of resolving my issue without rebooting the unit please. Downtime is difficult.User Identification Agent is installed on a Windows machine and is able to...

DavePalo by • L4 Transporter
  • 4793 Views
  • 4 replies
  • 0 Likes

TS-Agent problem

Hi,we ve got a problem with the TS Agent on out terminalserver. After some time the TS Agent doesnt submit new users to the PA Device or the users submitted have a form error. Nomally the syntax is domain\username, but when the error occurs all submitted users have the syntax domain\domain (look at the logs below). Prior to this we can see some ...

Resolved! Selective Access to Facebook and Twitter

What's the best way to configure selective access to Facebook and Twitter (where some users have full access, while everyone else has no access). The sources will be identified by IP address for right now (usernames later when I get to that).So far, all my attempts using combinations of App-ID and URL Filtering Profiles have failed. I think th...

PSC_IT by • L1 Bithead
  • 13776 Views
  • 12 replies
  • 1 Likes

Resolved! Management CPU ends up stuck on 100% after several commits

Hi,we are on a 2050 4.1.2 and are seeing consistenly that the management CPU heads towards and gets stuck on 100% after a series of commits, re-boot is only way to fix.Is there a way to deal with this without a re-boot as this drops all sessions for 8 minutes whilst it does it?ThanksKind regardsHoward

Wildcard for URL White/black list?

Is it possible to wildcard a URL for whitelist/blacklist? The issue we run into is that we will whitelist www.cooldomain.com, but if the user goes to just cooldomain.com it blocks it. Vice versa if we just put whitelist cooldomain.com. So we end up having to create to entries for EVERYTHING. And then if you hit a domain that load balances via a...

trentc77 by • Not applicable
  • 3252 Views
  • 1 replies
  • 1 Likes

Windows live messenger disconnects constantly in virtual wire mode, even with the policies rules any to any allow

Is very strange, a have several PAN appliances in Firewall mode, and they working well, but in a couple of branches i have another PAN in virtual wire mode, and when inmediatly connects the appliance the windows live messenger disconnects and re connects constantly, the policies are made for just monitoring the traffic , so the policies are in ...

fibare by • L0 Member
  • 2008 Views
  • 1 replies
  • 0 Likes

Resolved! Logging of URL Categories in Security policy

All,I have my normal URL Filtering rules setup as Policy and referenced in Profile of each rule. In those policies I have either alert or block set for each category or custom category. This works as expected, however I'm trying to setup some special access that I'm not liking the results from and need clarification, but I think I know what's go...

steveo by • L3 Networker
  • 11915 Views
  • 9 replies
  • 0 Likes

Resolved! User-ID Agent Losing Users

We've been running into an issue with our User-ID Agent where it seems to not have enough discovered users but its also losing them randomly as well. Running User ID Agent version 4.1.4-3, we have it pointed at 5 DCs and it is picking up around 1500 users, but we are expecting there to be over 3000 users at any given time. After doing some inves...

Terry by • L0 Member
  • 5391 Views
  • 3 replies
  • 0 Likes

How to block transferring particular file extensions in Google Talk,.?

Hi All,.Is it possible to block transferring files with particular file extensions ( eg,..pdf,dwg,dll) through Google Talk? I tried to do this but not succeeded. But in the file blocking profile the application "gtalk-file-trasfer" is there.When i am transferring the file through Google talk, in the traffic monitor it's showing the app as google...

Gururaj by • L4 Transporter
  • 2204 Views
  • 1 replies
  • 0 Likes

KeyWord Search

HelloOn our old firewall which was fortinet we could block keyword search in the web in google etc.is there anyway to do this on Palo Alto?ThanksDarren

daz1981dp by • Not applicable
  • 3221 Views
  • 3 replies
  • 0 Likes

Data Filtering keywords

hello can you use data filtering as a block if a user types those words in google search? eg someone types football hits search but block due to the data filter? is this possible? mark

Resolved! How to block people who are trying to exploid vulnabillities for a period of time

Hello everyone,Our PA's are using the thread prevention system which drops traffic that is trying to exploid vulnabillities, do DoS attacks etc.All works very nice - but it's only affecting the attempt on an individual basis.F. ex. - someone performs a "DNS ANY Queries Brute Force DOS Attack" and gets blocked. But then the same source re-tries s...

sitecore by • Not applicable
  • 4272 Views
  • 4 replies
  • 0 Likes

Resolved! cannot put a interface to work

hello everybody,I configured an interface, ethernet/5, with ip 192.168.230.1/29 and connected to a device with ip 192.168.230.3/29Theres no way i can see each other, cannot ping PaloAlto from the other device and vice versaIve already changed cables, changed IP ranges, changed network mask, changed interface port, added a managment profile to th...

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