Having a bit of an issue but can't seem to pinpoint the solution.. When I go to add a security policy rule, under user, i cannot find specific users. However, when I go to the traffic monitor tab, I can see the user mapping is working from the User-ID agent, since I can find those same users there.
Not tied to a specific firewall as I'm not able to find these users on any firewall or panorama. If I add the user by pasting in the distinguished name in the security policy rule, it finds the user, but that is tedious
Correct, multiple firewalls/panorama. I originally thought it was group mapping, since I do a group include list and these users are not part of any of those groups. What threw me off is, other similar users do show up and they are not part of any of the groups that I include in the group mapping
That indeed was the issue though. Very weird that some of the other accounts that are not part of the group mapping were showing up. Thanks !
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