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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! No serial no or Auth Code on VM

Hello All, I want to create support account to license my palo alto vm. But while registering it is asking for Device Serial no or Auth Code and Sales Order no or Customer ID, wheareas i dont have any of these. My PA VM does not show serial no. Snap attached . I downloaded authorization code from PA FW but that is uuid & cpuid. How can i cr...

SSL inbound inspection not working for SMTP

I'm running PANOS 10.0.2SSL inbound inspection for a web server is working but for a seperate SMTP server it is not.Both use the same certificate.Both use the same cipher suites.Two seperate decryption rules wihich are clones of each other, only the public destination IP-adress is different.Both use the same decryption profile.The SMTP server re...

Han.Valk by • L2 Linker
  • 3427 Views
  • 1 replies
  • 0 Likes

HTTPS to HTTP Redirect

HI Team, Is it possible to redirect the traffic from HTTPS to HTTP. As my webserver is using HTTP. We outside user connect it's https://abc.com it's should be redirect to http://abc.com. Please advice

Panorama SSO with SAML and Microsoft ADFS

Hello Community, we were trying to connect Panorama 8.1.4 with SAML and as an IDP Microsoft ADFS on Microsoft Server 2012 R2. We tried a lot of configuration and followed the admin-guide, but were unable to get a working authentication.The auhtd.log on palo looks good (response success) but we get an error message on ADFS "Single Sign on Failed"...

Chacko42 by • L4 Transporter
  • 4242 Views
  • 1 replies
  • 2 Likes

Resolved! LDAP Rights Query.

Hi Guys, To create the service account in AD, which is utilized on the device. we know that below rights are needed.- Distributed COM Users- Event Log Readers- Server Operators My query is why it necessary, what it's justification to be a part of this rights. In cisco asa it is not necessary that's why I am have this query. Thanks in advance

Unable to add pre-defined EDL IP list in security rule destination address on panorama

Hi Team Unable to see pre-defined EDL IP list in security rule destination zone on panorama. but In firewall I can able to see the predefined EDL in security rule destination address. antivirus, content version all are same and installed on both devices ( panorama and firewall ). Note: In panorama for other firewall I can able see and add the pr...

Resolved! Link down between Firewall and Syslog server

Hi all, I'm looking for any KB or official document that explain the log forwading behavior when link between FW and Syslog server is down. As I understood that PA firewall will not resend the the log at the moment of link between them is down to sylog server once the link is back.

Resolved! Share level Yellow

Hi @lmori and @xhoms In MM 0.9.46 we have the "libraesva" miners prototypes. All of them with share level Yellow. But we don't have an output prototype with this share level. I tried to create a new one from std.feedHCGreen, but it doesn't allow to change the share level to Yellow. What is the best way to create an output prototype with share le...

URL Categories and SSL Decryption

I'm having an issue with URL Categories and SSL Decryption. I have two decryption policies; the first is a no-decrypt policy for URL Categories matching "financial-services" and "healthcare-and-medicine," and the second policy is a decrypt-all for service-https. The second rule is working great and decrypting traffic as expected, however, the fi...

Resolved! Panorama can't proxy web interface after upgrade to 8.1.16

Upgraded Panorama to 8.1.16. No issues with the upgrade. Upgraded all our PA-220s to 8.1.16. No issues with the upgrade. Upgraded our PA-5220s to 8.1.16 (from 8.1.9-h4). If I connect directly to the management IP, I can login to the web interface. If I use Panorama's drop-down list to switch to the firewall, it gives a "createRemoteAppwebSes...

fjwcash by • L4 Transporter
  • 18740 Views
  • 18 replies
  • 2 Likes

Caveats for HTTP Header Insertion for GDrive / Google Apps

As of the time of this writing (May 2020), there are some caveats / required steps for HTTP header insertion into GDrive applications that are not clearly documented. The purpose of this post is to close that gap until documentation is amended to correct this (Documentation has now been updated - Oct 2020 update) 1. DecryptionAll google apps are...

KPawlak by • L1 Bithead
  • 6422 Views
  • 1 replies
  • 5 Likes

Windows 10 Global Protect (Version 3.1.1) Portal Config Does Not Exist

Greetings I have a new laptop. Windows 10. I have installed Global Protect version 3.1.1. After entering the portal IP and user log in information I cannot connect. Details of the log are as follows: etWscEvent(T9344) 10/21/16 12:49:07:580 Debug( 526): WscCallback(T9344) 10/21/16 12:49:07:580 Debug( 528): SetWscEvent(T5828) 10/21/16 12:49:10:...

oknott by • L0 Member
  • 7079 Views
  • 3 replies
  • 0 Likes

VM-100 under Dell PE2950 - and new suitable HW...

HiWe have had a VM-100 under VMWare 6.5 ESXi on a 32Gb Dell PowerEdge 2950 for a few years now. We serve a 250 students' high school with dorms so the FW works around the clock... Throughput has been ok with few complaints, but when I checked the monitoring on the VM this morning I saw that CPU load was alarmingly high. See screenshot below. ...

PE2950-VM100.png
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