Changing Master Device - Panorama

[sellington]

We have recently gone through a firewall hardware upgrade, and the device that was replaced was our old "Master" device in Panorama. I would like to make the new device our "Master" device, but I am intimidated by the call-out "When you change the Master Device or set it to None, Panorama loses all the user and group information received from that firewall."

We have a fair amount of user and group based security policies on our remote firewalls managed through Panorama, if we change out the master device will it literally remove our source user and groups from these policies?

[reaper · Accepted solution]

it will not delete any groups or users used in policies as these are considered 'objects' for this purpose, but the object needs to be filled in the backend by an existing mapping to a ldap, userID or master device

for the duration of the switch, these mappings will be lost on panorama, which means you won't be able to create new rules using any of those objects as the database needs to be refilled (and commits may throw an error or fail as panorama won't be able to map the object you're trying to push)

once the connection to the new master is restored and the mappings refreshed you can create new rules and commit again