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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4254 Views
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Resolved! dedicated HA interface

Hello, I would like to ask if there is some way to take a packet capture in ha dedicated interfaces I know how to do it in management interface and data plane interface but not found information about how to see the traffic in this interfaces, thak you in advance.

Resolved! Authentication issue

i have recently upgrade my firewall from 8.1.16 h3 to 8.1.13 h3. When the user connected with Global protect after sometime user is unable to access the application infect global protect show it's connected. when i saw in monitoring traffic it's show user domain have change the name from abc\abc to abc.com\abc. when i disconnect the GP and aga...

Joshan_Lakhani_0-1595245686648.png

Resolved! Unable to download updates

Hello,When i download the PAN-OS or content update getting below error:- Troubleshooting performed from my side:-I can see all the services are running via the management plane.I checked the connectivity between the management interface and the internet it was working fine.I checked the traceroute from the firewall towards the update server of P...

Jafar_Hussain_0-1595613938290.png

Resolved! Any to Specific VPN Breakout

Hi, I'm having an issue. I have a catchall VPN tunnel on my Palo Alto that sends all of my traffic to a company called Zscaler. They are a cloud security company that acts as a proxy to intercept our traffic and check it before it goes out to the internet and vice-versa. However, sometimes certain exchanges don't play nice with Zscaler, such as...

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Resolved! Pre-Logon Global Protect

Hi Can anyone explain the pre-logon feature that is now part of GP. Specifically how I could use it to launch AD login scripts one a user have authenticated via GP.ThanksRod

djrodb by • L3 Networker
  • 11930 Views
  • 12 replies
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PA-3020 OS 9.0 either support GRE Tunneling Support

We are planning to upgrade PA-3020 devices to PAN-OS 9, please advise either PA-3020 devices can be upgraded to OS 9PAN-OS 9.x is to use new features introduced in new OS like GRE tunneling, would you please confirm either our device PA-3020 support this upgrade? Model PA-3020

why "set ssh service-restart mgmt" reboots PA-220 with 8.1.13?

Hi, My PA-220's needed some SSH changes. After these were committed locally, I ran the "set ssh service-restart mgmt" command, as the manual says, in run mode.The firewall pings for about 30 seconds, then reboots. I'm using 8.1.13. Why does it reboot? How can I get around it? I have had a ticket in for a week, and the lady working the ticket doe...

Application Square

Is anyone managing the application 'Square'? I am trying to get a better understanding how to identify the application being used for a transaction vs a website visit. A website visit to https://squareup.com/ triggers the application the same as a transaction occurring from what I can see. Definition: Square is a card reader tool and application...

clewis1 by • L3 Networker
  • 4283 Views
  • 4 replies
  • 0 Likes

Require assistance to install AWS on minemeld

Hello all, I cannot install aws.AMAZON miner when I add it with the default config all minemelds is not responding and the minemeld's service is looping curl -k 'https://ip-ranges.amazonaws.com/ip-ranges.json' works the default config. the miner. Process looping.when I tried to check log : /opt/minemeld/log/minemeld-engine.log.1:2020-07-09T17:12...

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how to delete panorama config logs

we have set retention period for 1 day , but still config logs are showing of last 5 days in Panorama. As per tac this is the bug as they are currently analyzing the file.Also tried to delete all config logs of Panorama through cli but no luck. Below command not worked on M200 running on 9.0.9-h1 to clear config logclear log [ acc | alarm | conf...

Deepak_K by • L3 Networker
  • 6788 Views
  • 5 replies
  • 0 Likes

Object add in bunch of policies.

Hi All, An object (IP address: 192.168.1.2 as an example) configured in the PA firewall and assigned it to 50+ security policies as a source/destination address. Now, I want another object (IP address: 192.168.1.5) assign into the same 50+ security policies as IP 192.168.1.2. What's the fastest way to do it? I can manually do it by going in each...

ChiragP by • L2 Linker
  • 4084 Views
  • 3 replies
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How to allow a specific file extension

I work for a K-12 school district that uses a program that reads books to students. The file extension is .kes (KES is a file extension that belongs to Text Files of Kurzweil Educational Systems) and is blocked in our file blocking profile as an Encrypted ZIP file. Is there any way to allow the .kes file without allowing all Encrypted ZIP file...

almay by • L2 Linker
  • 4950 Views
  • 2 replies
  • 0 Likes

PA config replication through Panorama

Hi All, I am looking for a method to replicate the configuration of one of our virtual firewalls to a physical firewall through Panorama device-groups and templates. Let me explain the setup:We have a core firewall with multiple vsys enabled, and one of these vsys is our external (internet) vsys. Now due to capacity issues, we need to replace th...

VarunRao by • L2 Linker
  • 3769 Views
  • 3 replies
  • 0 Likes
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