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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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HA failover between two geo-separated firewall

We are going to configure Active-Passive HA for PA3250. Primary and secondary device both at different locations , distance - 25 Kilometer.Location A ( Primary FW) --- L2 switch -------------P2P link 60 Mbps-------------------------L2 Switch -------Location B ( Secondary FW)For above scenario , can we use common P2P link for HA1 and HA2 ? We wil...

Deepak_K by • L3 Networker
  • 4809 Views
  • 1 replies
  • 0 Likes

PAN 3220 fail without Backup

Dear,I have a PAN 3220 that has failed and I have not been able to back up to put another PAN 3220 that I have as a spare, which they recommend ? Swap the Disk ???

Wildfire cloud registration attempts without license

Hi,I am having an issue with PA-220 appliances attempting to contact wildfire cloud. They do not have Wildfire license, but are attempting to register at wildfire.paloaltonetworks.com. The issue is that the firewalls are attempting to set up this connection and generating a lot of unnecessary traffic. How can i stop the firewalls from attempting...

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jonasa by • L0 Member
  • 3063 Views
  • 2 replies
  • 0 Likes

Help allowing .dll files for VPN users

Hi, Like everyone, we have a lot of folks working from home. We use a CRM system called Ajeera, and in order to load up the various modules, the client system downloads an app from the server, which includes a .dll file. In the office, it works just fine, over VPN the .dll file is blocked. (It's a "ClickOnce" app, which is a new term to me, but ...

Resolved! Internet Outage Occurs After Migration - All Packets Aging-out

Hi, I am working on a Palo Alto Networks Firewall migration project. I exported and imported the configuration with a few errors that I fixed and when migrating from the old to the new PA-3220 firewalls. All internal communications wtih LDAP and other servers are working and the routing protocols are coming up internally and externally. I can al...

Authentication failed from AD

Hello,I have integrated the AD with Paloalto , it is working fine and i can see the IP user mapping is correct, once i tested authentication profileI got the below error:- Once i tested the authentication by local profile it is working fine. Can anyone help me on this to reolve this issue.

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Jafar_Hussain_1-1596457142802.png

Administrators - AD users

Hello, Community. Do you know if is there a way to change the "level admin" of an AD's user? In Device > Administrators I can't see the firewall's admins. Just the "admin" account. If I try to create a new account, I can't do it. The LDAP users can manage the firewall but they are not "Super Users". Currently, we have 2 firewalls in HA, conn...

iscott by • L2 Linker
  • 3693 Views
  • 3 replies
  • 0 Likes

Cannot install PAN GP VNIC driver

I have tried for over a month to install Global Protect and have it work, and can't begin to count on how many installs/uninstalls of Global Protect I have done. Many people have tried to offer suggestions and it seems like the root cause is the PAN GP VNIC driver cannot be installed. When I try to install it manually via the inf, I get an Acces...

dcwebman by • L1 Bithead
  • 11642 Views
  • 5 replies
  • 1 Likes

How to block skype ?

I have tried https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClKTCA0https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClQWCA0but still send/receive message via skype I don't implement ssl decryption PA-850Software Version:9.1.3-h1Applocation:8300-6225(07/31/20) Tks

How to send traffic for email logs to port 587

HI Everyone, I have configured email profile to send system logs of firewall. I have configured the smtp server and my SMTP server is listening in port 587 but the firewall is sending traffic to the destination SMTP server using port 25. Can anyone let me know how to make the firewall to send the traffic to destination server on port 587? Regard...

Problem with Macos 10.15.5 with no HIP report

Hello, I'm facing a strange case with a Macos device running under 10.15.5, with Global Protect 5.0.9 installed.On the client side, there is no information displayed in the Host Profile tab.The client logs show no particular problem, and the HIP report can be found in PanGPA.log file. Obviously, the traffic from this client would fail HIP checks...

cnamurdc by • L1 Bithead
  • 2767 Views
  • 1 replies
  • 0 Likes

GP Issue with LDAP timeouts

Hello Folks , We are having an issue with LDAP auth . We have two servers in LDAP profile 10.1.1.410.1.1.26 The timeout settings areBind timeout 30 secondsSearch timeout 30 secondsRetry 60 seconds The GP timeout is 80 seconds The behaviour is quite random . Most of the time the auth fails to 10.1.1.4 but it never goes to next server but some tim...

Resolved! Error when starting GlobalProtech

After installing Globalprotect the following error show. "The application was unable to start correctly (0x00007b0.I'm trying to install this on Windows 10 Enterprise. My login to this laptop has local admin rights so I don't think that is the issue. I have also tried uninstalling the program and trying the install again with virus protection ...

susdtech by • L1 Bithead
  • 8335 Views
  • 7 replies
  • 0 Likes
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