WildFire public cloud API key

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L0 Member

WildFire public cloud API key

According to this article, my API key should be visible under Account > My Wildfire API Keys. However, the Account tab of the portal linked to does not have a section titled that, and does not display any keys anywhere else either. Does anyone know how I can obtain an API key for one of the WildFire public cloud deployments?

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Cyber Elite

Re: WildFire public cloud API key

Hello,

If you go into your aupport page and then go into the wildfire portal, you should have a 'Account' button in the upper right. It should be listed in there, however it does require a Wildfire license.

 

Regards,

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L4 Transporter

Re: WildFire public cloud API key

Hi @komand

 

First: Access the  https://wildfire.paloaltonetworks.com/wildfire/dashboard and login with your customer credentials

Second: Click in "Account"

Third: Look for your API key in the table called: "My WildFire API Keys"

 

I hope this helps.

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L0 Member

Re: WildFire public cloud API key

Thanks all. Everything listed under the 'Account' tab is shown in the image that I have attached. There don't seem to be any API keys or any other information specific to my account. Does this mean that I don't have the proper license?

Screen Shot 2017-06-21 at 9.57.13 AM.png

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Cyber Elite

Re: WildFire public cloud API key

Hello,

When you first log into the support site and then click on 'Assests', do you see a Wildfire license listed for your PAN?

 

Capture.JPG

 

If not you may need to talk to your sales team.


Regards,

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Cyber Elite

Re: WildFire public cloud API key

@komand,

It doesn't sound like you have an active subscription to WildFire and are using the free offering instead. Unless you have an active license for WildFire you won't get an API key. Hope that helps

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L0 Member

Re: WildFire public cloud API key

I have the same problem and with a valid Wildfire license. 

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