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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 2 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

2nd default route

My PA already has a Default Gwy pointed to the current Internet provider. I got a new Internet provider and I'd like to test the Internet connection by only allow my traffic to go to the new Internet connection. What is the side effect if I add anoth...

jac101 by L2 Linker
  • 3 replies

Captive Portal doesn't redirect

Hi Community, I'm getting mad....I configured a simple captive portal in my testing environment with saysing: everything from host A to untrust with tcp-443 and tcp-80 will be captive-portaled - so far so good.I configured the captive-portal in the u...

Chacko42 by L4 Transporter
  • 2 replies

Source User Doesn't Show

Dears, I have a problem with uses coming from WIFI and non-joined domain the source user doesn't show and show a blank please find the image.I have installed the CA's for our domain and the PA put didn't work. Our infrastructure as shown below. Wirel...


IPsec Vpn tunnel was down

PA-850- 8.0.6-h3 Customer complains IPsec was down how can i check it on gui sytem logs or via cli. Ihave checked the Moniter>system logs and couldnt find any logs related to "tunnel-status-down"Thanks,Ranji

Resolved! SMTP Relay failing after PA update

Hi, I just upgraded to 7.1.16 and since that point my Windows server can no longer make a SMTP connection to a mail relay service ( on port 2525. When I look at the Traffic log, I see the action as reset-both and the threat is "F...

SSL decryption inbound issue

We've been using SSL decryption inbound for a while. In order to decrypt traffic based on DHE and ECDHE ciphers, we moved to PAN-OS 8.0. On 7.1.10, traffic with those ciphers were not decrypted but passed through. Now, on 8.0.6, we see drops. The dec...

ACortes by L2 Linker
  • 7 replies

Issue User-ID Agent some user mapping long time

Hi Expert , I found issue about UIA which some user logon into network sometime IP mapping user long time or sometime not mapping I must use clear user mapping and every time and ip map user on AD , I would like to know why user mapping longtime or n...

Shutdown/Disable MGMT interface due to DNS issues

Hi Guys, I got a simple question for you: Is it possible to literally disable/shutdown mgmt interface, via CLI or webUI, in a VM enviroment when is not needed? I notice a DNS issue after we have deleted the IP address assigned to the MGMT interface v...

Resolved! PA-5220 HA Config Ethernet or Crossover Cables?

The first step seems a bit contradictory, just looking for some clarification. I have 2x5220s that I am setting up in HA Active-Passive mode. To cable the dedicated interfaces it looks like I just use regular ethernet cables, but the second sentence ...

mike406 by L2 Linker
  • 8 replies

PBF and Tunnel monitoring failing

HelloI have strange intermittant issue with PBF and Tunnel monitoring. If I disable the IPsec VPN at both side and bring it up PBF and Tunnel monitoring is working at configured. ( Shows as up ) I have configured a monitor IP destination of an addres...

Resolved! subinterface for vsys

Dear All, When we create subinterface, the main interface is assigned to one vsys(none option unavailable). So under a physical interface, when we create multiple subinterfaces and assign to different vsys, will this cause any issue?? and whether phy...

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