WildFire public cloud API key

[komand]

According to this article, my API key should be visible under Account > My Wildfire API Keys. However, the Account tab of the portal linked to does not have a section titled that, and does not display any keys anywhere else either. Does anyone know how I can obtain an API key for one of the WildFire public cloud deployments?

[OtakarKlier]

Hello,

If you go into your aupport page and then go into the wildfire portal, you should have a 'Account' button in the upper right. It should be listed in there, however it does require a Wildfire license.

Regards,

[acc6d0b3610eec313831f7900fdbd235]

Hi @komand

First: Access the  https://wildfire.paloaltonetworks.com/wildfire/dashboard and login with your customer credentials

Second: Click in "Account"

Third: Look for your API key in the table called: "My WildFire API Keys"

I hope this helps.

[komand]

Thanks all. Everything listed under the 'Account' tab is shown in the image that I have attached. There don't seem to be any API keys or any other information specific to my account. Does this mean that I don't have the proper license?

[OtakarKlier]

Hello,

When you first log into the support site and then click on 'Assests', do you see a Wildfire license listed for your PAN?

If not you may need to talk to your sales team.

Regards,

[BPry]

@komand,

It doesn't sound like you have an active subscription to WildFire and are using the free offering instead. Unless you have an active license for WildFire you won't get an API key. Hope that helps

[Zohreh]

I have the same problem and with a valid Wildfire license.