Can't translate password

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Can't translate password

Hello,

 

We are unable to commit changes on astandalone PA-200 as is shows the error message. Can't even create local accounts on the firewalls. Anything which uses a password generates this error.

 

Error.png

 

Any thoughts on this?

 

Thanks in advance.


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Hi @Farzana,

 

Are you running 8.0.x ?

 

There is an issue which is expected to be fixed in a later release. For now, as a workaround, please do - debug software restart process user-id  and see if that fixes the issue.

 

Regards,

Anurag

================================================================
ACE 7.0, 8.0, PCNSE 7

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Hi Farzana,

 

Do your passwords contain any letters not used in the english alphabet such as:

 

ú

 

or 

 

 

 

If you do then I would create passwords that contain only english alphabet letters as I think this may be causing your issue. Try changing your keyboard to English (UK) or English (US).

 

Highlighted
L4 Transporter

Hi @Farzana,

 

Are you running 8.0.x ?

 

There is an issue which is expected to be fixed in a later release. For now, as a workaround, please do - debug software restart process user-id  and see if that fixes the issue.

 

Regards,

Anurag

================================================================
ACE 7.0, 8.0, PCNSE 7

View solution in original post

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