Can't Upgrade PAN OS 11.1.2-h4 to 11.1.2-h9

[Benjamin_AIMARD]

Dear,

I just can't upgrade fromt 11.1.2-h4 to 11.1.2-h9.

• My disk is not full
• 16Go RAM
• Processor OK

I have this error message : 

Looks like a python error 😞

Any ideas ?

[Claw4609]

Hello,

I got a similar error when updating from 11.1.2 to 11.1.4. You should probably open up a TAC case as in our instance TAC needed to log into root of the device which you won't be able to do on your own.

[AlexNC]

Hi Guys

Any News on this? I am Upgrading Panorama from 11.0.5-h1 to 11.1.2-x (which failed with the exact same message. I tried h11 / h9 directly. What was working was 11.0.5-h1 to 11.1.0 (base image) but now I am still failing to upgrade to anything else so far (11.1.2-h9/11 ro 11.1.4-h1)

We got a bunch of PA1400 so we needed to go for 11.x and 11.0 as mentioned goes End-Off by Nov 2024

regards

Alex

[Benjamin_AIMARD]

I found that, hope that help : LIVEcommunity - Unable to upgrade Panorama to 11.1.4-H1 - LIVEcommunity - 599188 (paloaltonetworks.c...