Cannot add PA-VM to Panorama management

[FarzanaMustafa]

Hi there,

I am trying to add a new firewall to panorama management following this guide:

https://docs.paloaltonetworks.com/panorama/9-1/panorama-admin/manage-firewalls/transition-a-firewall...

At step 5.2; Export or push device config bundle, when I choose this option, I cannot see the firewall in the list.

I can only see another gateway that is currently managed by this panorama instance.

Under Panorama > Managed Devices > Summary > the new firewall is listed with device state as Connected

Panorama panos: 9.1.2-h1

Fw panos: 9.1.3

Please help!

[MP18 · Accepted solution]

@FarzanaMustafa 

Normally I have seen that Panorama should be at higher or at same PAN OS version of the firewall.

1>Is this Firewall currently  connected to Panorama?

2>Or Are you trying to import all the existing config  from firewall to Panorama ?

Regards

[aleksandar.astardzhiev]

Hi @FarzanaMustafa ,

1. Do you have assigned template and device group for the FW in question?

2. Have you "Commit to Panorama" before trying to export to device?

[FarzanaMustafa]

Thank you!

After upgrading the Panorama and FW to 9.1.4, issue got resolved.