Cant upload Wildfire update after manually activating the license, we are getting ready for PA migration (replacing old PA with with new) hence new PA firewalls are not connected to live environment and doesn't have internet connectivity. config was transferred using XML import / export.
All the subscriptions are activated on the new PAs and dynamic up uploaded manually using web interface. For some reason we are unable to install Wildfire updates using same mechanism.
We can upload the wildfire update, however when I use install from file option, I am unable to locate wildfire update in the dropdownlist.
These new firewalls has never connected to internet or PaloAlto network for that reason, can this be the reason?
As you have mentioned that the file was uploaded manually to FW via GUI, try installing the same through CLI using the following command.
"request wf-content upgrade install file <use tab>".
Using tab as mentioned on the above command should list out the version, that you have manually uploaded via GUI. Check and install the same if the uploaded version is listed out. Kindly refer to the below KB article.
Hope this would help.
There are multiple reasons for observing "device registration: no" status in the "show wildfire status" command output.
Kindly refer to the below article addressing the same.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!