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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4221 Views
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Resolved! Clarity with wildcards used for custom objects

I'm trying to have a clear understanding of wild cards and ending tokens when using them for custom URL categories. What's the difference in behavior when using *.site.com/ versus site.com/ ??? The pop-up doesn't seem to mention wild cards in the scenario. "if you want to allow xyz.com and enter the domain as 'xyz.com,' you will allow xyz.co...

dgagnon by • L1 Bithead
  • 3781 Views
  • 3 replies
  • 0 Likes

PA-5000 SSD replacement

We have 2 PA-5020 working as active/passive. We have dual SSDs configured in RAID and the SSD model on the active and passive device is SSDSA2CW12. We have to replace SSD in active firewall. However the RMA sent is a different model and is of size 240 GB. We went through a document Configuring RAID with Non-matching Models of SSDs for the replac...

RUNTEAM by • L0 Member
  • 2302 Views
  • 1 replies
  • 0 Likes

ECMP Configuration Questions

Hi, New to the board. I have two WAN circuits going to two separate ISPs. I would like to run ECMP with weighted round robin over ISP1 & ISP2. However, I want to verify this can be achieved successfully in my environment. I have 15-20 VPN connections to various agencies which all must go out the correct circuit (ISP1) and IP address. I ...

Integrate Captive Portal with ADFS using SAML Authentication

Another post regarding an additional method for gaining userID info for non-domain joined assets. There are lots of examples of using other idPs, but not much I could find regarding ADFS, so hope this is helpful for others looking for a similar option. To begin, create an Auth policy and list the matching criteria. In my config, I used,- src...

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jbworley by • L1 Bithead
  • 7859 Views
  • 1 replies
  • 3 Likes

Resolved! Wildfire Blocking on Informational

On my PAN 3220 which is handling Global Protect I am seeing a lot of Wildfire activity where the verdict for thesefile upload is benign, severity only informational but the action is to Block. Any insight as to what might be going on?

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palomed by • L3 Networker
  • 2847 Views
  • 1 replies
  • 0 Likes

Resolved! Behaviour of A-URL subscription in PANOS 8.1

Hi all,Knowing that PAN-DB URL4 license is no longer for sales since last Nov, we have renewed our subscription to A-URL now. After renewal, I can see my other WF, TP licenses have been renewed successfully in Device -> License, however, still showing my PAN-DB license is going to expired in WebUI, and cannot see my A-URL license? Our firewa...

Resolved! Failed to Send Email Reports

Hi Team, We have configured, Email Scheduler for the Daily report, We are tested the email severs communication and the email scheduler communication also fine. But we are not receiving the report, We are receiving the below error in system logs, " Failed to email PDF reports to 'xxxx@xxx.com' for email profile Administrator " Please help me w...

Resolved! RA VPN - SAML testing without affecting production

Is there a way to test SAML authentication for Remote Access without affecting the production environment? In FortiGate I can create multiple independent portals and assign specific users/groups to the portals, but not sure if it is possible in PA. I am a bit concerned about having to ask for long maintenance windows in order to making SAML auth...

Destination NAT & port forwarding not working as expected

in a lab environment, i'm trying to test destination Nat & port forwarding, i mapped the port 80 to WEB-1 and 8080 to WEB-2.while testing i can access only WEB-1.i did another test where i mapped TCP 22 to WEB-2 and 2222 to WEB-1, i can SSH to WEB-2 as expected but not to WEB-1.you will find the NAT Rule as Security Policy.NAT rules:SECURIT...

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calob_IT by • L0 Member
  • 2518 Views
  • 1 replies
  • 0 Likes

Knowledge sharing: Globalprotect troubleshooting/investgation. Split tunnel,Globalprotect app/agent configuration options and etc. to solve issues

Hello to All, Just as a note I have issues with my old community account, to this is why I am using new one for now (Edit: the issue is fixed but I will keep this article under this profile). I had to use several options in the split tunel options to solve VPN issues and I decided to share it. 1.The first issue we had is that some applicatio...

Resolved! JSON parser extractor name with a "-"

I have a JSON list (URL https://ip-ranges.cloud.signiant.com/MediaShuttle) with one part of the JSON path name containing a minus sign ("-"): { "us-east-1": { "all_ips": [ "3.83.158.71", "3.87.14.184", "34.207.126.66", "34.227.155.76", "34.236.155.245", "5...

CURL ERROR: bind failed with errno 97: Address family not supported by protocol

After the customer upgrades the Firewall to version 9.1.10, the following message appears in the System Log, which is not displayed any more. CURL ERROR: bind failed with errno 97: Address family not supported by protocolCURL ERROR: Operation timed out after 60000 milliseconds with 0 out of 0 bytes received Is this what is the reason.

Jay.Yang by • L0 Member
  • 12250 Views
  • 1 replies
  • 0 Likes

Microsoft always on VPN (Windows 10 clients) through Palo Alto

Hi All,We have several Windows 10 clients (3rd Party but using our infrastructure) that need to transit through our PA-3260 to their home network via MS always on vpn. Unfortunately this does not work, we have a very open "any-any" rule in place for these but still they wont connect.Does anybody have any pointers on how to get this to work ?. Re...

Scott64 by • L1 Bithead
  • 7362 Views
  • 3 replies
  • 0 Likes

PPPOE interface - dynamic IP - GP Portal

When establishing a connection via PPPOE there is no possibility to select the IP ("None") assigned by ISP in the Global Protect portal configuration, only the interface, which is not sufficient for it to work. I would expect that the IP assigned by ISP is created as an dynamic address object. To make GP work with portal & gateway, I had ...

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pan219 by • L2 Linker
  • 14427 Views
  • 7 replies
  • 0 Likes

Resolved! PAN OS 8.1 support after March 1st 2022

Hi All, I see that support for PAN OS 8.1 will end on March 1st 2022 for some Palo Alto platforms. On other Palo Alto platforms, PA-200, PA-500, PA-5000 series and M-100, support for PAN OS 8.1 will continue until their respective hardware EOL dates e.g., 23 October 2023 for the PA-500. I just wanted to double check, that all aspects of PAN OS 8...

Ben-Price by • L4 Transporter
  • 4862 Views
  • 2 replies
  • 0 Likes
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