Content translations are temporarily unavailable due to site maintenance. We apologize for any inconvenience.
05-28-2014 10:23 AM
5.0.11 - we've had Captive Portal in place for months using a Kerberos authentication profile - nothing has been changed.
All of a sudden people aren't seeing the normal Captive Portal page (with the credential boxes in the middle of the screen) they're seeing just the username and password box in the top left of the browser window - this happens with any client and any browser.
When they enter credentials they simply get rejected and the Palo Alto logs it as "Authentication Profile not found for the user".
Support are looking at it but does anyone have any ideas please?
05-28-2014 10:55 AM
Hello
Did you all make any recent config changes, like enable multi vsys?
05-28-2014 11:16 AM
Nope, literally nothing - and it's strange how the portal page looks different (at first I thought a client had been hijacked but now all clients do it, Windows/Linux/whatever and the authentication attempts are logged by the Palo Alto so it's clearly some kind of Palo Alto page.
05-29-2014 02:51 PM
Thanks for your response.Perhaps this needs a deeper look. Would you be able to create a support case to have the PAN engineers take a look? Or, could you please try and restart the web server?
debug software restart web-server
Are you seeing any issues with any of the other response pages?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
