Thank you for your time. I have a lab setup with a PA-500 and a Windows 2008 server with Active Directory. I have a single user in the trust zone on the Palo and I am trying to get Captive portal working for User-ID mappings of unknown users. I have my LDAP server profile and I have my user/group mappings working just fine with that, however, when I attempt to use the LDAP authentication profile in Device>User Identification>Captive Portal Settings which references that LDAP server profile, authentication fails.
The user does get redirected to the web form and I put the credentials in and it fails to authenticate. When I do a packet capture on the Windows server, I see the LDAP bind request and it is successful. It then appears to be searching the directory and shows a success with 0 results. I am not too familiar with the inner workings of LDAP. Any ideas as to why authentication fails? I know I am entering in the correct username and password because I can login to the test domain I have setup on the host laptop. Does the username have to be in a certain format? I am not user SSL with LDAP in this scenario.
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In my opinion You should start with check if you put netbios name of your AD domain in ldap profile.
This topic could be usefull for You problem with groups in user-id mapping
Check also system log for logs related to AD authentication. If You will sure that above is working You can start with Captive Portal
ANother thing - Make sure user identification is enabled on the ingress zone - please read Troubleshooting Captive Portal
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