change account information

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

change account information

L0 Member

i want to change my phone number on my paloalto partner account (Global Cybersecurity Leader - Palo Alto Networks) and there is no icon to change it

1 REPLY 1

Cyber Elite
Cyber Elite

Hi @AhmedAshour ,

 

Do you have access to the Partner Actions > Manage Users menu on the partner portal?  (Scroll down and click on Partner Relationship Management on the 1st page.  The menu at the top will turn blue.)  Changing user info in the partner portal can only be done by administrators.  At least one person in your organization should have been made an administrator by PANW.  You will need to find that person and have them do it.

 

Thanks,

 

Tom

Help the community: Like helpful comments and mark solutions.
  • 1374 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!