check Panorama Hardware reload/facing Panorama hardware reload after commit firewall policy to Palo firewall (

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check Panorama Hardware reload/facing Panorama hardware reload after commit firewall policy to Palo firewall (

L2 Linker

OS version - 10.1.9-h1
Model - M200

 

Kindly check the below snaps, and let me know how to check the reason for its restart?

I do not see any open bug under this version.

 

SachinGargNTT_2-1695119029617.png

 

 

SachinGargNTT_1-1695118858021.png

 

2 REPLIES 2

L2 Linker

And will this service , cause the reboot of the panorama?

Cyber Elite
Cyber Elite

Hello @SachinGargNTT

 

I had an issue with reportd before in PAN-OS 9.1, not in 10.1. Based on my past experience, when the process restarts Panorama is still up, only GUI is not accessible with an error: "Critical processes (reportd) are down. Please try again later". To dig into details, could you check log from CLI: 

tail lines 50000 mp-log reportd.log?

 

Kind Regards

Pavel

 

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