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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Terminal Service Agent on Win2022- TDI filter (\Driver\PANTAD) was detected.

Hello together,we are using TS-Agent for User-ID on our Win 2016 servers.However, we are in process of replacing them with 2022 servers. Now, in our server eventlogs I see the following: "A TDI filter (\Driver\PANTAD) was detected. This filter has not been certified by Microsoft and may cause system instability."I have only found one knowledgbas...

Mr-Rolf by • L1 Bithead
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  • 2 replies
  • 0 Likes

Migrate from PA-3050 to PA-3410

Hi, I've been tasked with migrating from PA-3050 to PA-3410. The 3050 is on a customers premises running PAN-OS 8.1.11 and the 3410 we have in our lab running 10.2 at the moment. I note I cannot downgrade the 3410 to anywhere near 8.1. Does that mean I will need to upgrade the 3050 to suitable 10.2 version before I can export the config? Can a ...

Resolved! LACP on Passive Palo Alto

I am planning a new site and want to make sure my detailed design will not be a problem. I will have two PA-440s in Active/Passive High Availability mode. These will connect to a stack of Cisco C9300s. I will have an LACP port-channel connecting one port of each Cisco switch (ports g1/0/1 and g2/0/1 in the stack to PAN Eth 1 on act and PAN Eth 2...

setting up an email alert for license renewal in VM-100

How do i set up an email alert for expiring licenses in VM-100. i followed the steps to create an email profile and assigning it under log settings, under system but when i do the test, it always fails with timeout has reached error message. any help would be appreciated

systemd-resolved support for GlobalProtect Linux

My system is using systemd-resolved to manage name resolution.my /etc/resolv.conf is a symlink to /run/systemd/resolve/stub-resolv.conf When I connect to GP, my systemd is not aware that new DNS server and search domains are available. Is there a way to support this ? (like a post connection hook script)(note that /opt/paloaltonetworks/globalpro...

mickael by • L0 Member
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  • 3 replies
  • 1 Likes

Resolved! Unable to Open a Support Ticket

I am a superuser and I'm unable to open a support ticket as the "File a Support Case" radio button is grayed out. The device I am opening the support case for is covered. Please help.

Virus/Spyware download blocked page

I getting Virus/Spyware download blocked page when I have downloaded some file sine 08/08/2023. But before ago I can download that file. what happened?And I have checked Threat logs from Prisma and seen type was 'virus', Thereat ID/Name was 'Virus/Win32.Wgeneric.eaaoqu'. why before ago I can download this file?

Resolved! Multiple virtual routers - static route

Silly question but if you have multiple virtual routers in which virtual router should a static route be defined ? I guess it would be the VR associated with packets source adapter/associated zone ?

Nat type 2 , type 3 with playstation and xbox

Hello Everyone,I have a problem with NAT that my end users are reporting that I have not been able to get to the bottom of. I am the administrator of a large University and have multiple buildings for on site housing. 2-3k students live on site. Everything production wise is working fine but I keep having repeat tickets from students asking me ...

Resolved! Cant Download Panorama for esx ova

hi someone knows why i cant download panorama ova for esxi i read about it in some places and i have a support account but still cant find the right download. according to palo alto forums i should see above panorama updates panorama base images but i dont have it.

Guy_Avitan_0-1691505473272.png

Multiple vsys migration from ASA to Palo Alto

We have purchased a pair of Palo Alto firewalls which will replace pair of multicontext ASA firewalls. We need to migrate multi context configurations one by one to Palo Alto individual vsys. We have already used default vsys1 for ASA context1 , and we are trying to move another context2 to vsys2, but while we tried import the configuration, it...

Resolved! VPN cannot work between two PA

Hi VPN is configured at two PA based on the below link and the two PA can ping each other, but the vpn cannot work. I tested it with below commands. Anyone can help to fix it? Thank you https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGkCAK admin@PA-VM> test vpn ipsec-sa Start time: Aug.07 07:48:19Initiate 2 I...

kevinospf by • L3 Networker
  • 3721 Views
  • 4 replies
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PA 3220 GUI Slow response.

Hi Experts, We have PA 3220 in HA pair. The secondary device GUI is very much slow previously version was 10.1.6 now we upgraded to 10.1.10 but still the response is slow. Please note that the slow response issue is only on secondary device, primary device is working fine. please let me know if any one know a solution. many thanks.

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