panos 10.2.4 palo alto no grpc connection available under iot policy recommendation

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panos 10.2.4 palo alto no grpc connection available under iot policy recommendation

L3 Networker

hi all,

 

every time I click on device->policy recommendation - Iot i get an error

 

"no grpc connection available"

 

what does this error mean

 

Thank you

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

Do you have an IoT license?

 

the grpc connection is used to interface with your cloud tenant for IoT and collect the rule recommendations. If you don't have an IoT license, there's no tenant to interface with

if you do have a license, make sure your device certificate is up to date and outbound connections from the management interface aren't being blocked

 

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

View solution in original post

1 REPLY 1

Cyber Elite
Cyber Elite

Do you have an IoT license?

 

the grpc connection is used to interface with your cloud tenant for IoT and collect the rule recommendations. If you don't have an IoT license, there's no tenant to interface with

if you do have a license, make sure your device certificate is up to date and outbound connections from the management interface aren't being blocked

 

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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