panos 10.2.4 palo alto no grpc connection available under iot policy recommendation

[nevolex]

hi all,

every time I click on device->policy recommendation - Iot i get an error

"no grpc connection available"

what does this error mean

Thank you

[reaper · Accepted solution]

Do you have an IoT license?

the grpc connection is used to interface with your cloud tenant for IoT and collect the rule recommendations. If you don't have an IoT license, there's no tenant to interface with

if you do have a license, make sure your device certificate is up to date and outbound connections from the management interface aren't being blocked