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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

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jforsythe by • Community Team Member
  • 404 Views
  • 0 replies
  • 2 Likes

Resolved! Cookie and User Password both expired

A user while connected over VPN has his password expired and does not renew in time. So the local system will have the information that account is expired and would not let login. Also during the same time GP cookie expires and that means there is no

...

raji_toor by • L4 Transporter
  • 2302 Views
  • 2 replies
  • 0 Likes

Resolved! Syslog configuration to Sumo Logic in PAN-OS 7.1

 

HI, all.

I'm looking for some reference of integration with Sumo Logic for Syslog setting.

 

My customer wants to receive logs from PA FW.

I'm looking at guides both Sumo logic web site and Live community in here,

but I think there's more information nee

...

syslog-configuration-file.PNG
system-log-file.PNG
token-file.PNG

Clientless VPN question

Hi All,

 

I have a query for Clientless VPN. I have a working solution which is suitable for a normal user. Unfortunately I seem to have abnormal users (don't we all really) who are complaining that there are too many log ons. They have to log on to Cl

...

a.jones by • L3 Networker
  • 2608 Views
  • 3 replies
  • 0 Likes

Resolved! Reconnect GlobalProtect

Hi,

Is it possible to reconnect Global Protect is the signal in the phone recovers.

I explain:

We have phones with internet 4g and global protect connected. The signal in the place is low so sometimes the internet flaps  but the Global protect not re

...

BigPalo by • L4 Transporter
  • 1750 Views
  • 2 replies
  • 0 Likes

cloudgenix webinar

I recently joined an company and they are using ION, is there any videos or webinar that I can watch to get familiar with the  ION. I'm very good with VeloCloud but ION is new to me.

 

Thank you! 

SamerQ by • L1 Bithead
  • 2077 Views
  • 5 replies
  • 0 Likes

Expedition Installation

We are planning to Install Expedition in our air-gaped network. Please let us know what are the communications to be allowed in firewall for tool installation in our network without any issues.

Sujanya by • L3 Networker
  • 1266 Views
  • 1 replies
  • 0 Likes

Uninstall issues, ex work laptop.

My ex work laptop has Cortex XDR 7.7.1.62043 installed, and I cant get it uninstalled.

 

I have admin, but cant get anti tamper off so cant go the usual uninstall route, if I use msiexec /x it cant find the program.

 

Need to get it uninstalled as it

...

DUAL Dynamic IPSEC Tunnels single VR

Hi , have 2 dynamic isp at site 1 with single vr and  ECMP and 1 public ip at site 2 paloalto at OCI cloud , i have setup dual tunnels from site 1 to site 2 but its not stable at all , both tunnels will be up but if we simulate failover using either

...

Resolved! DNSSEC broken for updates.paloaltonetworks.com

My organization uses the MS-ISAC MDBR public DNS resolver service. I received reports that this service was unexpectedly blocking resolution of updates.paloaltonetworks.com. I inquired and received the following explanation:

"The DNSSEC for that domai

...

can not select asset in support case page

I click get help but

 

but can not select asset though I have asset , i use chrome browser, it show asset , but can not select asset

 

then i try edge browser which even can not show get help page, worse than chrome

 

I am new user and bought new pal

...

MavioLee by • L2 Linker
  • 2138 Views
  • 5 replies
  • 0 Likes

Panorama Upload/install fail

Hi,

 

We are having task failed for the task: "UploadInstall". I attach a screenshot:

 

 

We dont know why this task is failing. What is the means for this task "uploadinstall"? where can we know why is not being completed?

 

 

 

tasks.JPG
BigPalo by • L4 Transporter
  • 2237 Views
  • 1 replies
  • 0 Likes

Resolved! Windows-Based User-ID Agent for User Mapping issue

We are using Windows-Based User-ID Agent for User Mapping. But For last few days, for some users Paloalto FW shows U-ID mapping as below instead of actual username. If anyone can explain this behavior it would be appreciated.

 

 

 

3ce0226582b332e5cd9121636128484c_0-1661948046541.png
Bijesh by • L1 Bithead
  • 1703 Views
  • 1 replies
  • 0 Likes
  • 23694 Posts
  • 110 Subscriptions
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