Cisco Webex Calling - One way calling

cancel
Showing results for 
Search instead for 
Did you mean: 

Cisco Webex Calling - One way calling

L0 Member

Does anyone utilize Cisco Webex Calling with a Palo Alto firewall? We run Webex calling and ever since we switched to the palo alto, calls sometimes will only go in one direction (you can hear them, they cant hear you) or no way (either sides cant hear eachother). I reverted back to PAN-OS 9.1.1 hoping that would resolve the issue but the issue still occurs

1 REPLY 1

Cyber Elite
Cyber Elite

Hello,

Are you decrypting the traffic? If yes, try bypassing decryption for it. Also check the logs to see if anything is getting blocked between the devices.

 

Regards,

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!