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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4117 Views
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Palo Alto Support - real deal please

Hi, We're trying to understand the real options for support features Customer Support Plan - Palo Alto Networks We're currently running multiple FW's in HA mode and we subscribe to premium support. We're thinking of down grading to standard support however it's not clear what the restrictions are. Note we're not interested in the HW replacem...

smelias by • L1 Bithead
  • 1070 Views
  • 1 replies
  • 0 Likes

Resolved! PANOS SDWAN VS CLOUDGENIX

Hello , I have a query . When PANOS can do all SDWAN FUNCTIONS, WHAT IS THE ADVANTAGE OF CLOUGENIX ION . .EVEN FOR BRANCHES ,PANOS SMALL BRANCH MODEL CAN PARTICIPATE IN SASE OR SDWAN , SO WHAT IS CLOUDGENIX USP ?

Resolved! Global protect warning message upon commit

Hi All, A client recently updated to PAN OS 10.1.2 and is now receiving the below warning upon commit. 2021-09-19 12:18:46.350 +1000 client sslvpn reported warning: Portal config 'GP_VPN': Authentication Override and Config Seletcion Criteria -> Device Checks/Custom Checks are both configured, Authentication Override will be disabled.(Module...

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Ben-Price by • L4 Transporter
  • 4372 Views
  • 4 replies
  • 0 Likes

Layer 3 Sub-Interface Question

All, I have recently set up a test lab with a PA440. In the lab I have created a WAN and LAN zone from two different physical interfaces. In addition, I have created a sub-Interface from the physical ethernet port 1/3. This is what the ethernet port 1/3 looks like: Ethernet 1/3 (Physical Port) - Sub-Interface Eth1/3.25 ~ L3 (IP = 1...

QOS for SIP Questions

I have tried configuring QOS for SIP and Teams calling but it doesn't seem to be working right. I can see the policy is detecting the applications correctly and assigning it to class 1 but it isn't prioritizing the traffic. My SBC is in the DMZ which is one interface and my users are on a separate interface and they both share one internet conne...

Youtube in QoS

Hi everyone!I want to use youtube with QoS.I want to limit class2 to 50mb.But the actual data amount that works is 140mb.Did I set it wrong? If you have any good ideas, please let me know.

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danudan by • L0 Member
  • 663 Views
  • 1 replies
  • 0 Likes

PCNSE - Instructor-Led Courses - study guide

Dear all,I noticed that when accessing the Instructor-Led Courses section, only tests are available, but the actual courses seem to be missing. Could you please assist me in locating the full courses or provide guidance on where they can be accessed? Any help would be greatly appreciated. Thank you!

PA-VM sysd_construct_sync_importer

We got a customer that runs into this issue recently, it's a known issue (not public) for versions 11.0.0, 10.2.3, 10.2.2-h1 (and also to us 10.2.3-h2, 10.2.2-2). When you run into this, means that there's a hardware issue, please go to TAC in order to find the root cause. VM-series fails to boot on Hyper V with older Intel Xeon CPUs. This is h...

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Gabeeh by • L0 Member
  • 14432 Views
  • 11 replies
  • 3 Likes

Website is not secure, certificate is expired.

Hi everyone, Recently, I've seen an issue where if we use a computer that has its traffic routed through the PAN NGFW, we will get an error message from the website saying "Your connection is not private" with an error code: NET::ERR_CERT_COMMON_NAME_INVALID. This happen to 2 different websites I've seen so far. When we looked at the certifica...

LuckyLau by • L1 Bithead
  • 4596 Views
  • 4 replies
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NAC Causing Delayed Compliance Check and Session Blocking

Hi Team, • When a new user connects to the network, NAC takes approximately 10 minutes to identify the user and check compliance status.• If the user is deemed non-compliant after the check, all new sessions are blocked by the firewall, as expected. However, existing sessions that were established before the compliance check continue to functi...

Palo Alto DAC Cable

Hi team, I aware that Palo Alto have 10G, 40G and 100G DAC cable/AOC cable. May I check if Palo has 25G cable? If yes, can help provide the SKU? Thank you in advance!

Change IP MGT Firewall conect to Panorama

Hello, good afternoon everyone, thank you very much for your time, help and support. I have the following scenario:1.- Panorama managing 6 firewalls2.- Panorama version 9.1.63.- Firewall HA 9.1.6 (5250 - This will be used for configuration migration ) 4.-Other HA 7.1.15 ( 5060 )5.- Firewall HA 9.1.13-h3 (5250)6.- All the previously named devices...

Metgatz by • L4 Transporter
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  • 4 replies
  • 0 Likes

Global Protect SSL VPN

Hello Team:I have GP configured with an ssl_vpn certificate.x.x.x.x:444It works, but when I try to open it in the browser it doesn't work:The policies have https service, and through port 444.Any comments? ThanksRegards. #paloalto

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