General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Issue with user detection on terminal server

Hello everyone, We're having an issue with our terminal server agent software on multiple terminal servers running Windows Server 2019. The problem lies in recognizing users who are logged on to these servers. The TS Agent sees the users on the Terminal Server Agent Monitor tab, but they do not appear in the traffic log in the Firewall Sourc...

Terminal Server doesn't work with Microsoft applications

Hi guys,We faced an issue where users' traffic related to office applications from a system, on which Terminal Server is installed, gets dropped by the firewall due to the unknown source user. We are using Terminal Server Agent as the means of user identifications. Web browsing and traffic related to other applications pass through the firewall ...

AWS Tunnels Down when We make a Failover

Hello everyone, I have observed that when a failover occurs on an active/passive cluster the IPSEC tunnels to AWS all go down and take a time to recover. I have verified that the traffic goes down and does not communicate for a time of about 5-10 minutes.Has anyone else seen this problem and do you know how I can fix it?I would also like to comm...

Alpalo by • L4 Transporter
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Resolved! Flexible vCPU VM Firewall interfaces are down

Hi, I have a problem with bringing up interfaces on a VM firewall running with this configuration: vm-license: VM-SERIES-2 vm-cap-tier: T1-5GB vm-cpu-count: 2 vm-memory: 5061728 vm-mode: VMware ESXi sw-version: 11.1.4-h13 show interface hardware total configured hardware interfaces: 2 name id speed/duplex/state ...

Static Routing across Site to Site VPN with many remote subnets

Relatively new to Palo and I feel like I've spent hours searching with no answers so, if this is a completely basic topic, please feel free to point it out. I'm migrating a dozen or so firewalls from FortiGates to Palo PA-445 (using Panorama). My company uses a lot of site to site VPN's and many of those VPN's have dozens of remote subnets ...

Resolved! Management and Dataplane on Vsys

Hello Everyone, I have a question. When using virtual systems, how are the management and dataplanes split? Is the management plane shared between VSYS and Dataplane separated? Or are both the same for all VSYSs?

Punite by • L1 Bithead
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Qs about bidirectional NAT offerings

I am looking for a router/firewall with the following specs: at least 10 1Gb ports supporting bidirectional NAT compact Can someone point me to PA products which would meet these very loose specs? Not sure if every PA device supports it.

Resolved! Site flagged as GRAYWARE (PLEASE HELP!!!)

I have detected that my website a64.in has been marked as grayware and it must be a mistake. It is a very simple website that host my blogs that has no advertising. I have checked everything on the server and updated plugins. All the malware tests are correct except this one. How can I ask for my site to be re-categorised? It is causing me s...

Palo Alto 5280 Firewall

Hello everyone. I'm new to the Palo Alto community. However, I have a question. Does anyone have any documentation on configuring BGP routing on a Palo Alto 5280 firewall?

Resolved! Management interface woes

I only have fiber available at the firewall location. I am using the inside interface to do management (port 13). I have configured a management profile and am able to HTTPS, SSH, and PING to that interface. I have also configured the Service Route Configuration to use the inside interface (with a handful outside). When I attempt to use the cli...

wstuart by • L1 Bithead
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Resolved! Unable to download the new version

Hi All, Getting below error while downloading the image. Operation Download Status Completed Result Failed Details Successfully downloaded Preloading into software manager Error: Image File Authentication Error Failed to load into software manager. Please retry. Post processing failed. Please retry.

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