General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Allow Box Enterprise without allowing Box Consumer

Box is getting blocked for employees.  However, more of our business partners are using Box Enterprise. 

 

We are using URL and application filtering.  Looking through the list of applications, I found boxnet-enterprise-access and added it to allowed a

...

pricing

does anyone know where to find the pricing of licenses of palo-alto, threat prevention, URL filtering and any other required licences.

MOF-AFG by L1 Bithead
  • 724 Views
  • 1 replies
  • 0 Likes

PA-VM sysd_construct_sync_importer

We got a customer that runs into this issue recently, it's a known issue (not public) for versions 11.0.0, 10.2.3, 10.2.2-h1 (and also to us 10.2.3-h2, 10.2.2-2).

When you run into this, means that there's a hardware issue, please go to TAC in order

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Palo FAIL TO LOGIN.png
Gabeeh by L0 Member
  • 5523 Views
  • 6 replies
  • 2 Likes

Domain blocked

Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank

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Firewall security policy match criteria query

Hi,

 

We have a security rule set up to allow voip traffic from A to B but limited to certain ports.

 

We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with

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Global protect split tunnel setup

Hi

 

I have 8.1.5 on the pa and 4.1.11-9 client

 

I have setup the gateway for video traffic exclusion, and selected 

youtube-streaming

netflix-streaming 

 

But a simple test shows utube still come over the tunnel address

 

I want to allow MS Teams t

...

Alex_Samad by L4 Transporter
  • 34344 Views
  • 45 replies
  • 0 Likes

Windows DC 10036 Error

The server-side authentication level policy does not allow the user Domain\pafw SID (S-1-5-21-3296291719-1816596347-2220831235-9844) from address 192.168.*.* to activate DCOM server. Please raise the activation authentication level at least to RPC_C_

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Resolved! Having customer ID

Hello everyone,

 

I want to setup a home lab for practicing Paloalto firewalls. Thus, I have to register to support portal and download PAN-OS first, but I Need Customer ID. how I can get it? I have to purchase a device? It is not possible for me.

Error installing dynamic update Apps

Hi,

 

We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&th

...

BigPalo by L4 Transporter
  • 5921 Views
  • 5 replies
  • 0 Likes

Resolved! Not able to download PAN-OS version on the firewall

Hi Folks,

 

We have VM-100 deployed in the Google cloud. Tried to download new PAN-OS version for firewall upgradation. But we are facing the below issue 

"Failed to download file".

 

We are using Management interface to communicate with the Global G

...

tamilvanan_0-1664291247373.png

Resolved! Context switch Panorama

After we upgraded our Panorama from 10.0.3 to (10.2.2-h2), our Context Switch from Panorama to firewalls doesn't work.

We see this blank screen attached below. The firewalls are running on 9.1.8 and 9.1.9.

 

Also while we logged in we saw a warning s

...

Screenshot_99.png
Screenshot_111.png

Palo Alto 5220 Upgrade

Problem with upgrade from 10.1.10 to 10.2.0. We have been waiting 2 1/2 hours and the upgrade is still not complete. How long does this normally take? We can log into the console port but the upgrade hasn't finished. 

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