General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Not able to update Expedition

Hello,

 

I'm not able to get Expedition tool to be updated, when i use the command

sudo apt-get update

 

i'm getting the following error

 

"E: Failed to fetch https://www.rabbitmq.com/debian/dists/testing/main/binary-amd64/Packages 404 not found [IP:

...

AAlabed by L0 Member
  • 411 Views
  • 1 replies
  • 0 Likes

PA-220 Root certificate

Hi,

 
please help me with the root certificate
I have two PA-220 firewalls
which I upgraded from 9.0.5 to 9.0.17-h4 and from 10.1.3 to 10.1.3-h2
Is that all or do I have to do something else?
 
Application Version8792-8469 (12/19/23)Threat Versio
...

NET123 by L1 Bithead
  • 725 Views
  • 2 replies
  • 0 Likes

No Customer ID or sales order?

I want to register my PA-850 but in the registration it asks me for No Customer ID or sales order which I do not have, how do I register my device without this information? please help.

 

Resolved! Support Portal Account

How long does it take to get approved after submitting request for access and what is the approval process ?  Palo Alto does not provide an option to obtain support unless a case is created on Portal and no option by phone. Even with a paid support c

...

gwallMLS by L0 Member
  • 937 Views
  • 2 replies
  • 0 Likes

Resolved! Security Rules using CLI

Hello

I have 400 security rules, how can i find security rule using CLI?

I know only IP address.

Wbm by L2 Linker
  • 18462 Views
  • 11 replies
  • 1 Likes

Allow Box Enterprise without allowing Box Consumer

Box is getting blocked for employees.  However, more of our business partners are using Box Enterprise. 

 

We are using URL and application filtering.  Looking through the list of applications, I found boxnet-enterprise-access and added it to allowed a

...

pricing

does anyone know where to find the pricing of licenses of palo-alto, threat prevention, URL filtering and any other required licences.

MOF-AFG by L1 Bithead
  • 745 Views
  • 1 replies
  • 0 Likes

PA-VM sysd_construct_sync_importer

We got a customer that runs into this issue recently, it's a known issue (not public) for versions 11.0.0, 10.2.3, 10.2.2-h1 (and also to us 10.2.3-h2, 10.2.2-2).

When you run into this, means that there's a hardware issue, please go to TAC in order

...

Palo FAIL TO LOGIN.png
Gabeeh by L0 Member
  • 5656 Views
  • 6 replies
  • 2 Likes

Domain blocked

Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank

...

Firewall security policy match criteria query

Hi,

 

We have a security rule set up to allow voip traffic from A to B but limited to certain ports.

 

We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with

...

Global protect split tunnel setup

Hi

 

I have 8.1.5 on the pa and 4.1.11-9 client

 

I have setup the gateway for video traffic exclusion, and selected 

youtube-streaming

netflix-streaming 

 

But a simple test shows utube still come over the tunnel address

 

I want to allow MS Teams t

...

Alex_Samad by L4 Transporter
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  • 45 replies
  • 0 Likes
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