General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Resolved! ctd-agent-connection error

Dear Team,

 

The following error is occurring in the firewall

 

type : ctd-agent

severity : high

event : ctd-agent-connection

description : Failed to establish GRPC connection to service : failed to start grpc connection with address -----

 

I would

...

Resolved! Disable IoT Feature

Hello All,

is there any way to disable IoT Feature? we dont have any IoT License or using it in our production.

We using PA-3260 with PANOS 10.2.2-h2.

and the problem is, we keep getting this log in our system log. and we dont allow that connection i

...

DennyChanditya_0-1668918464911.png

Hip profile cannot check process

Hello all,

Hope you are doing well!

Currently, we are checking the process through Hip profile setting.


However, some PCs are facing an issue where the Process Check information list is not displayed.

I checked the HIP Object settings and found that th

...

Failed to update threatss&apps

I have a Paloalto cluster and in the active FW I get the following error when trying to download and install the dynamic updates.

Anybody can helps me?

Regards

 

Alpalo_0-1669278366702.png
Alpalo by L3 Networker
  • 551 Views
  • 1 replies
  • 0 Likes

Mobile device traffic - source users

Mobile users connect to wifi through to active directory authentication but in log-trafic- source users name not showing.

(For laptop/desktop source users showing perfectly- this authentication also through AD)

 

 

 

PDF Report outlook missing attachment

Hi, my firewall is set to send PDF reports daily, attachments are usually not visible when receiving emails using Outlook.

 

I tested sending reports to Gmail, but I can't see attachments when I use Outlook to receive emails. But you can see in the w

...

PNG File Chunk Length Abnormal

A strange trend we're seeing the application ms-update return a threat of:  

PNG File Chunk Length Abnormal

 

It's been occurring since June and the png files related to the threat are named:

sw_saber_rey.png

sw_saber_luke.png

sw_saber_vader.png

 

An

...

jr_dot by L0 Member
  • 1133 Views
  • 1 replies
  • 0 Likes

Is A2 (Auto Assistant) dead?

Hi,

 

Today, I could not access A2 (Auto Assistant).

When I access https://autoassistant.paloaltonetworks.com/#/dashboard/my-view-case,

returned 504 Gateway Time-out.

Why?

 

A2 is very helpful for my customer support business.

 

Thank you.

Mt_103 by L2 Linker
  • 3890 Views
  • 13 replies
  • 1 Likes

Are there performance issues due to object groups?

Hello all,

As shown in the attached photo below, the limit on the number of members in the address group of PA-3220 is 2500.

1. We are going to apply about 2000 Object Members per address Group to the PA-3220, is there any performance issue? If there w

...

Screen Shot 2022-11-23 at 9.20.43 AM.png