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Thank You for Filling Out the LIVEcommunity Experience Survey!

If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 


In the past six


jforsythe by Community Team Member
  • 1 replies

Resolved! Wildfire Blocking on Informational

On my PAN 3220 which is handling Global Protect I am seeing a lot of Wildfire activity where the verdict for these

file upload is benign, severity only informational but the action is to Block. Any insight as to what might be going on?





palomed by L3 Networker
  • 1 replies

Resolved! Behaviour of A-URL subscription in PANOS 8.1

Hi all,

Knowing that PAN-DB URL4 license is no longer for sales since last Nov, we have renewed our subscription to A-URL now. After renewal, I can see my other WF, TP licenses have been renewed successfully in Device -> License, however, still  showi


Resolved! Failed to Send Email Reports

Hi Team,


We have configured, Email Scheduler for the Daily report, We are tested the email severs communication and the email scheduler communication also fine. 


But we are not receiving the report, We are receiving the below error in system logs,



Resolved! RA VPN - SAML testing without affecting production

Is there a way to test SAML authentication for Remote Access without affecting the production environment? In FortiGate I can create multiple independent portals and assign specific users/groups to the portals, but not sure if it is possible in PA. I


Block Brave Borwser


I have noticed that some of our employees are using a brave browser and can easily open blocked websites like Facebook, crypto, games etc. what's the way to block brave browsers.





Log exporting is failing. :(

Have export of traffic /threat/url etc set up on log export
All setup to use SCP.
Target linux server is setup correctly.
Test SCP server connection works correctly (see attach word doc)
Job fails with an error in system log :

Failed exporting data log vi


Rboehme by L2 Linker
  • 2 replies

Knowledge sharing: Globalprotect troubleshooting/investgation. Split tunnel,Globalprotect app/agent configuration options and etc. to solve issues

Hello to All,



Just as a note I have issues with my old community account, to this is why I am using new one for now (Edit: the issue is fixed but I will keep this article under this profile).



I had to use several options in the split tunel options


PAN-OS dark mode

Hi guys, I work a lot at night and all portals and tools, from Azure Portal, Office 365 Admin Portal, Slack and even Gmail have a Dark Mode, and it really makes the experience a lot better for your eyes. I use dark mode for everything, but spending l


Resolved! JSON parser extractor name with a "-"

I have a JSON list (URL with one part of the JSON path name containing a minus sign ("-"):


{ "us-east-1": { "all_ips": [ "", "", ...

PPPOE interface - dynamic IP - GP Portal

When establishing a connection via PPPOE there is no possibility to select the IP ("None") assigned by ISP in the Global Protect portal configuration, only the interface, which is not sufficient for it to work. I would expect that the IP assigned by


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pan219 by L2 Linker
  • 7 replies

Resolved! PAN OS 8.1 support after March 1st 2022

Hi All,


I see that support for PAN OS 8.1 will end on March 1st 2022 for some Palo Alto platforms. On other Palo Alto platforms, PA-200, PA-500, PA-5000 series and M-100, support for PAN OS 8.1 will continue until their respective hardware EOL dates


Ben-Price by L4 Transporter
  • 2 replies

Captive portal

Hi Team,


please confirm whether in pan-os 10.0 and later do we require SSL-Decryption for captive portal.


Is SSL-Decryption is mandatory for Captive portal.

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