Config push from Template stack failing for one HA pair, without any error message

Reply
Highlighted
L1 Bithead

Config push from Template stack failing for one HA pair, without any error message

We recently added a new firewall to Panorama (Pan OS 9.1.4) and included it in the existing Template stack. The deployment went fine.

However, the config push to this template stack is failing without any error. 

AmitSailWish_1-1604468434067.png

If we click "Commit All", we don't see any error message. It just get stuck at this screen:

AmitSailWish_2-1604468510986.png

 

Validation also fails without giving any information.

 

It seems that the firewall is not receiving any Template config from Panorama. We confirmed that the firewall in concern is accepting the config, pushed locally.

 

Config push to all other Template Stacks is working fine. We also tried pushing the config from the HA Panorama, which yielded identical results.

 

Any help would be appreciated


Accepted Solutions
Highlighted
L1 Bithead

Yes we tried it, but no luck.

 

It seems to be a bug with the VM series plugin version 1.0.13

Downgrading it fixed the issue

View solution in original post


All Replies
Highlighted
L6 Presenter

@AmitSailWish,

 

I am not sure if you tried it. Could you please click on "Commit All" option and see if it shows any details there?



Mayur S.
Highlighted
L1 Bithead

Yes we tried it, but no luck.

 

It seems to be a bug with the VM series plugin version 1.0.13

Downgrading it fixed the issue

View solution in original post

Highlighted
L1 Bithead

Further investigation revealed that the issue was caused because Panorama had a lower VM-Series plug-in version than the firewall in concern.

That is the reason, downgrading the plug-in version on firewall fixed the issue

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!