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Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
05-19-2018 05:44 AM
Hello brothers.
I'm connected with GlobalProtec VPN, i can access to the local network from the external, i can ping on local machine, i can use rdp for some servers, but when i want use mstsc for an @IP:port, for exemple 10.0.0.1:10100 in order to run some remote application, i can't do that, also i can telnet on 10.0.0.1 by 10100 port.
NB: when i use an internal machine i can access via mstsc for an @IP:port, but with globalprotect i can't.
Thanks for help.
05-20-2018 11:06 AM
05-20-2018 11:06 AM
05-21-2018 03:53 AM
To go along with what @Remo already pointed out, make sure that the device is actually getting identified correctly in the application logs.
05-21-2018 05:36 AM
Hi brothers,
That's help me resolve the problem, but now i have another problem, normaly i have 2 types of users using vpn, type must get full access, and the second type access only for some specific port.
when i modify the security rule i try to add users but i can't find local users.
how can i solve this problem plz
Thanks.
05-22-2018 01:01 PM - edited 05-22-2018 01:02 PM
They should show up I believe, but I can't be much help as I don't actively utilize local users for anything. If needed I would open up a TAC case and see what they can tell you on this one.
Also note that users won't always show up in the dropdown and you sometimes simply have to enter the user in and hit okay. That dropdown box usually works, but you can expect it to show incorrectly occassionally.
05-23-2018 01:58 AM
Hi,
we just need to enter the user name manually 🙂
05-23-2018 08:33 AM
Glad to hear that worked. Keep in mind going forward that the dropbox usually works, but if you run into the situation going forward always try to manually enter the information and see if it will validate the configuration.
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