Content version not getting update in XDR after endpoint is in connected state

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Content version not getting update in XDR after endpoint is in connected state

L1 Bithead

Endpoint XDR Agent is in connected state why the Content version not getting update

2 REPLIES 2

Cyber Elite
Cyber Elite

@Nitin_Yadav,

How long have you actually waited once the device is connected? The agent determines when to upgrade when new content is available, and will do so at random within a 6-hour window of notification that it's available. There's also multiple settings available to admins that will come into play regarding that upgrade timeframe as well. 

To be clear though, the agent isn't expected to immediately update when a content upgrade is available. I wouldn't worry too much about it unless you've gone like a day or two without getting the upgrade. 

Endpoint is in connected state from more than month but still content is not not getting updated.

is there any way to update the same manually from console or other things that can use for content update.

 

  • 752 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!