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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Not able to download PAN-OS version on the firewall

Hi Folks, We have VM-100 deployed in the Google cloud. Tried to download new PAN-OS version for firewall upgradation. But we are facing the below issue "Failed to download file". We are using Management interface to communicate with the Global Google DNS server, Palo Alto update server. Able to download dynamic updates, DNS lookup on the...

tamilvanan_0-1664291247373.png

Resolved! Context switch Panorama

After we upgraded our Panorama from 10.0.3 to (10.2.2-h2), our Context Switch from Panorama to firewalls doesn't work. We see this blank screen attached below. The firewalls are running on 9.1.8 and 9.1.9. Also while we logged in we saw a warning stating that Minimum resource requirements are not met in Panorama. Min 16 CPU and Min Mem 32G are...

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Palo Alto 5220 Upgrade

Problem with upgrade from 10.1.10 to 10.2.0. We have been waiting 2 1/2 hours and the upgrade is still not complete. How long does this normally take? We can log into the console port but the upgrade hasn't finished.

unable access website

Dear Team, I am unable to reach one of the Healthcare websites from my system. Perform troubleshooting:- 1 - Bypass the firewall and check directly from ISP then the website working fine. 2 - Security policy rule allows any- any without security profile. 3 - Resolve website name through my internal DNS server( DNS is resolving my query). 4 - ...

Resolved! PANOS 9.1.13 Planning NOT to upgrade before Dec 31 Cert Expiry

Hello everyone, I have an old PA 220 running 9.1.13 that is out of support. It is running in an air-gapped network that has not been updated since the start of the year. The plan was to have our replacement 440s take over this network before end of the year but this is no longer happening so my question/concern is obviously with the 220 running ...

PAN-OS Expiration Versions

HI, Currently on version Current version: 9.1.12-h3 for both our firewalls. My team leader has downloaded version: 9.1.12-h6 for me to finish and upgrade to as she is now on leave. Just wondering if the version she has downloaded will be adequate enough to rectify the expiry of the current PAN OS on the 31st of Dec. Will there be any outag...

mzengin by • L0 Member
  • 1625 Views
  • 2 replies
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Resolved! dhcp restart?

I am using the dhcpd on the Palo Alto firewall, and have seen some strange relase patterns, is there away to do a shutdown/start or a restart on the daemon?

erantanen by • Not applicable
  • 12826 Views
  • 5 replies
  • 0 Likes

Palo 1410 - Inability to ping my through ISP

New to Palo Alto. Have installed a new PA 1410. This is directly attached to the Ciena 3924 device provided by the ISP. Connecting a laptop to that device allows full internet access. The external interface to access the internet on the Palo Alto is ethernet 1/6. This interface is directly connected to the Ciena 3924. It is part of an outside zo...

jlopez01 by • L0 Member
  • 2750 Views
  • 3 replies
  • 0 Likes

DNS server can't access to management interface

Hello, I don't know if this is a normal behavior or not. We have 3 DNS servers. DNS_ADNS_BDNS_CWe are not able to ping or ssh/http to the management interface from the DNS server, if this DNS server is configured as DNS server in the firewall.When we configure DNS_A and DNS_B as a primary and secondary DNS servers in the firewall, we are not abl...

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