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General Topics


Thank You for Filling Out the LIVEcommunity Experience Survey!

If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 


In the past six


jforsythe by Community Team Member
  • 1 replies

Custom Category traffic flow issue

Hello all,


 I have created a custom URL category for a site and have a security policy to allow specific applications to that category but the results are inconsistent and when I review the log, when the traffic was successful the URL Category shows


EmptySet by L1 Bithead
  • 8 replies

Global Protect high CPU usage

Hello to everyone,

I'm a radiologist working in Spain. I use Global Protect to access the hospital network from home, since we are working from home in this period to avoid coronavirus exposition.

Since I have Global Protect installed in my laptop, it


Daedalus by L1 Bithead
  • 5 replies

On-demand GlobalProtect and Mapped drives

Hello all ,


Having issues with some users where they have mapped drives but after they connect to global protect they don't work.


If they unmap and they map again it works .

When doesn't work after connecting to globalprotect if they ping the IP of th


Resolved! Duplice Object IDs in Panorama XML

Hi Community,


We went from 9.1 to 10.0 on Panorama and recently did an Expedition merge (latest version) with an ASA.

Since then, a few objects which are unreferenced in global-find, are unable to be deleted.

When checking panorama running config, I no


Chacko42 by L4 Transporter
  • 1 replies

Resolved! Monthly PDF Report

We are trying to get a report of threats and export as PDF. 

I used “Managed PDF summary reports” but it is allowing only to pull per day.  

I used custom reports and I can pull reports for 30 days, but it is much like raw data.

We need something like



Hardware Migration PA-850 to PA-3220


Planning for upgrading PA-850 to PA-3220, Just wanted to be sure that if we download the current running config from PA-850 and import it to new PA-3220 device, will that work?
Precision configuration of the PA-850 and managed by a Panorama.

PDelobel by L0 Member
  • 2 replies

Resolved! Defining metrics for routes learned through BGP

Hi All,


We have four tunnels(tunnel 1, tunnel 2, tunnel 3 and tunnel 4) configured to reach the AWS Network through BGP on an single default virtual router on the firewall and all the tunnels are up.


There are three ISP in total connected to the defa


Capture traffic as is on the wire?

On a Palo Alto is there a way to take a packet capture on a specified interface and simply see everything as is on the wire?


For example on a Check Point I can do a tcp dump on a specified interface and the interface is basically put into promiscuous


Palo alto XML API not working

The firewall internal interface used to have GP portal configured and then removed, we found the XML API does not work on the standard port 443. In web browser an API call returns the 404 error. Pcap shows that the firewall does not reply to the call



Dear team,


How to enable the popup message when the users are login in and login out in Global protect.


for example, users are connected in the GP at the same time VPN is down so users need to get a pop-up box like you are not in the GP or logout.

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