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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Broken email notifications formatting in version 11.0.1

Hi all I noticed that email notifications in ver 11.0.1 are kind of broken from the formatting point if view they just look like a blob of text, instead of a decent formatted email in ver 10.2.4 is there a way to fix it? Thank you

broken_email_notifications.png
nevolex by • L3 Networker
  • 22035 Views
  • 26 replies
  • 3 Likes

URL category block triggers not logging in Panorama

Hi, I am testing global protect using Prisma Access - Panorama managed.. On panoroma - i have a mobile user security rule applied with a custom URL filtering profile enabled where I have set the action to block for some of the newer URL categories introduced by PAN in recent times.. ie 'ransomware', 'scanning-activity' and 'command and control'....

PA_nts by • L4 Transporter
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Resolved! anyone notice issues with HA pair synchronization with panos 10.1?

so our organization recently upgraded our firewalls from PANOS 9.1 to 10.1. ever since the upgrade, we've had an issue with HA pairs not synchronizing their configs automatically. this does not seem to happen every time a commit is pushed from PAN but it happens regularly enough that we have to manually sync at least one pair weekly. is this som...

pan-os-python Panorama set_ha_peers() method not working

The document I'm referring to - https://pan-os-python.readthedocs.io/en/latest/howto.html > High Availability Pairs I've been working with the pan-os-python SDK, specifically with a Panorama High Availability (HA) pair. I'm following the documentation that guides on using specific methods with 'firewall pairs'. The primary advantage, as des...

vsurresh by • L1 Bithead
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  • 1 replies
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How to Configure IPSec VPN Tunnel when a peer is behind a router without a static public IP

EnvironmentPaloAlto Next-Gen FirewallIPSec VPN TunnelTopologyPA1 ----- Router ----- PA2 Public IP of PA1 : 10.50.50.50Public IP of Router : Dynamic IPInternal IP of Router : 10.20.20.1Private IP of PA2 : 10.20.20.20 PA2 Private IP is natted by Router with Dynamic IP of Router itself 10.20.20.1 is the Default Gateway of PA2. This is my IKE Ga...

Iandrea by • L0 Member
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  • 1 replies
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Resolved! IPV6 how to protect the hosts

Hi everyone, I learn the palo alto firewalls as I configure them. I have a PA firewall with 3 vlans, with management allowed over main vlan. My ISP provided the Ipv6/48 block and I have manage to redistribute it over the networks it works great. However considering eveyr ipv6 address is routable and I naturally have no NAT means that the dev...

nevolex by • L3 Networker
  • 2348 Views
  • 1 replies
  • 0 Likes

Certificate-Based Administrator Authentication to the Web not work on Passive node cluster

Hello team, I am configuring a new deployment, " Configure Certificate-Based Administrator Authentication to the Web Interface" https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/firewall-administration/manage-firewall-administrators/configure-administrative-accounts-and-authentication/configure-certificate-based-administrator-authenti...

Alpalo by • L4 Transporter
  • 1714 Views
  • 3 replies
  • 0 Likes

PA-7000 Series PANOS-10.1

Hello, We have a PA-7050 firewall that we are looking to upgrade from 9.1.15 to 10.1.10-h2. We are following the upgrade path provided by Palo Alto however when we upgrade to the recommended 10.0 release or the 10.1 release the entire firewall configuration is wiped. We have mentioned this to PA support but they have only provided us wit...

Owen1 by • L0 Member
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  • 1 replies
  • 0 Likes

Sending logs to SIEM one file per type

I am an administrator of a SIEM, for this I have usually asked the paloalto administrator to send me the logs via Syslog using port 514 to the IP of the server I administer. After informing me that the process has been done, I check a specific route of my server where I can verify that the logs are indeed arriving in a file called user.log. ...

Error: failed to handle CUSTOM_UPDATE

HEllo, I am using 5220 series firewall in 2 different DC. versions 9.0.9 and 9.1.6. When I commit on both firewalls, I get a custom_update error. After check now the dynamic updates, I commit again and the problem goes away.Any suggestion,Thank you Kindly,

Resolved! Using HA without a virtual mac possible?

Hello, as the title says: I want to implement an HA active-passive setup on a virtualization platform that doesn't support MAC address changes on the VM side. Therefore, a newly generated virtual MAC is unfortunately not an option. So, is there a way to disable virtual MAC for HA? Thanks Tim

User-ID with OpenLDAP

Hi,I'm looking for a guide or guidelines on how to set-up User Identification with OpenLDAP. I've already set-up User-ID with Active Directory for an other customer but I fail to see how this is doable on a non-Windows machine (no PAN agent).Any help appreciated.Regards,Raphaël

Resolved! Palo Alto 2FA integration with OKTA not showing domain in username

Hello everyone, We have successfully deployed the 2FA authentication for GP Portal and GP Gateway with OKTA SAML. In Okta we have the active directory integration for the user-mapping at the okta instance. The login and 2FA is working fine but when the users log's in, they are displayed at the monitor sometimes with the domain (domain\usern...

Resolved! Internet and internal network sepration via virtual router

Hello, I am new to Palo Alto. I have basic question. Traditional setup I worked on my last project was as below, VRF on cisco router for - Internet -0 bgp - Production - bgp - DMZ - bgp FW connects to all 3 VRF. Route between VRF is via FW. FW harden the access. New project with PA and L2 switch for the same setup. My idea is ...

gondolf by • L1 Bithead
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