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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4107 Views
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Authentication Fallback

Hello,So, we currently authenticate administrators to our PA's via Radius (TACACS). Is there a way to configure the PA's that it will only use the local DB / Administrators if Radius isn't available? Thanks!

mrsold by • Not applicable
  • 12707 Views
  • 10 replies
  • 0 Likes

Rule hit count or unused rule in custom reports or CLI

There are no fields related to rule hit count or any way to identify unused rules in Panorama custom reports. Is there a way to get a consolidated view of unused rules across all device groups at once and not just through the policy page per device group?

x2aembre by • L0 Member
  • 1983 Views
  • 2 replies
  • 0 Likes

PA5410 Version 10.2.4 not allow to set offload to true

HelloWe are detecting sporadic CPU spikes on a FW 5410 version 10.2.4 , the average is fine however, we observe sporadic spikes of 95% 96% ...100%. Before with the old FW model we did not have this problem and we have not changed any configuration. When I try to change the session offload to True it does not allow me to do so.admin@X> show se...

Alpalo by • L4 Transporter
  • 2047 Views
  • 2 replies
  • 0 Likes

SNMP Looking for a Table on 5020's that shows VPN tunnel status

We have a VPN tunnel and would like to know if there is an SNMP table that can be polled for the status of the tunnel being up or down. We are aware there are traps that provide update when the tunnel goes down. However, we are looking to establish a timed monitoring check that requires polling an SNMP table that would contain that data Does...

runatyr by • L0 Member
  • 1262 Views
  • 1 replies
  • 0 Likes

PAN-229942 fix version 10.1.12 and 11.2.0 release estimation date

Hi Support, we recently upgrade PAN-OS version 10.1.10-h1 but encounter issue error message "timed out while getting config lock" then we have confirm with Palo alto TAC engineering team that this issue cause by bug PAN-229942 and the fix version PAN-OS version 10.1.12, 11.2.0. but not sure the date of the release yet. Kindly please let us k...

Support account with personal email?

Purchased a 440 lab unit for my personal lab through my previous employer who is no longer in business (and inaccessible email) so I need to now register it with my own personal email but am having trouble. Trying to study for PCNSE after getting my PCNSA. I’ve seen it done for others in the past but I am not sure I am going about it the corre...

VK9H13 by • L2 Linker
  • 1596 Views
  • 1 replies
  • 1 Likes

Upgrade VM-Series model - VM100 to VM300

Hello. I have as a goal to upgrade the palo alto firewall from VM100 to VM300. I am in a process of understanding the process, so I am wondering if I could get some assistance from this forum. Thank you in advance. Going through the guide Upgrade the VM-Series Model (paloaltonetworks.com) I see at STEP 2, under A point Make sure that you are...

alwi by • L0 Member
  • 1768 Views
  • 1 replies
  • 0 Likes

Cloud Identity Engine

While attempting to synchronize an on-premises server with Cloud Identity Engine, we encountered the following error Confirm the domain name configured on the agent matches the Canonical Name of the domain controller to ensure Cloud Identity Engine can retrieve the NetBIOS name. A derived value (xyxyxyx) is used instead.Action: Change AD contr...

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VPN Site-to-Site Private IP and Public IP

VPN Site-to-Site Private IP and Public IPGood afternoon everyone, is it possible to set up a Site-to-Site VPN between a site with a Palo Alto Private IP and a Palo Alto Public IP.Site Privado: PaloAlto---IpWan-192.168.1.254---Router/Modem--------Internet-------Site Publico:IPWan:190.100.100.200Thank you very much for your help and support, I rem...

Metgatz by • L4 Transporter
  • 8517 Views
  • 7 replies
  • 0 Likes

SD-WAN Hub and Branch PANOS versions

Is there a requirement for PANOS version to match for SD-WAN or for the Hub site to be of a higher version of PANOS. Example: Hub is on version 10.2.4, Branch is on 10.2.6 Would there be any issue with this?

teaton by • L0 Member
  • 1053 Views
  • 1 replies
  • 0 Likes

GP stops working when ecmp is enabled

We have Palo Alto firewall with three Internet links. One is a leased line and other two are ADSL links. I have configured ECMP on the two ADSL lines to load balance traffic on the two ADSL links. Global Protect is configured on the leased line. I have configured default route to all the three internet links in the firewall. I have configured th...

Dijesh by • L1 Bithead
  • 4874 Views
  • 11 replies
  • 0 Likes

Resolved! Received Suspicious alerts "-- MARK --"

We are receiving suspicious alert from Palo Alto firewall on syslog server. how to stop receive these alerts. <46>Oct 24 05:50:14 PA-3020 -- MARK --<46>Oct 24 06:10:14 PA-3020 -- MARK --<46>Oct 24 06:50:14 PA-3020 -- MARK –

Karthi_N by • L1 Bithead
  • 2398 Views
  • 2 replies
  • 0 Likes

Resolved! Self-Signed Certificate Issues

Hello everyone, I am trying to make a self-signed cert for use with Global-Protect in my lab. I go into Device, Certificates, Generate, give the cert a name, Root_GP_Cert, common name of 192.168.189.155 which is the WAN side IP Address. Click the Certificate Authority box and click ok. Then I click on Generate again, this time I use a differen...

GWynn by • L3 Networker
  • 7942 Views
  • 2 replies
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Stateful Session rely on interface or Zone

Hi There, Currently, I'm testing redundancy for vWire pair. I have replicated the existing vWire and sub-interface configuration to another couple of interfaces. Now both the vWire pairs have identical configurations including the zone. I anticipated the stateful session to fail when the traffic switched from one vWire pair to another. But whe...

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