Cortex XDR New Broker VM query

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Cortex XDR New Broker VM query

L3 Networker

We have received mail from Palo Alto. This mail informs about the new broker VM deployment, which does not update the old broker VM. Therefore, it is mandatory to apply this process ?


Dear Valued Customer,


We are happy to announce that we have released a new image for the Broker VM. The new image is available to download from your Cortex XDR tenant as of July 9th, 2023.


The new Broker VM version introduces enhanced capabilities, as well as an updated operating system (Ubuntu 20.04).


Since previous Broker VM versions do not support in-place operating system upgrades, you need to replace the current Broker VMs deployed in your environment with new brokers based on the new image. Going forward, upgrading Broker VMs to a new version will only be supported by brokers installed with this new image.


This one time upgrade ensures that going forward you can upgrade to the latest supported Broker VM version and continue to benefit from new features.

Instructions for the migration process are explained here.


To provide a seamless Broker VM experience, we have also added support for in-place operating system upgrades, so future upgrades no longer require replacing the Broker VM.


Brokers installed with an image, downloaded prior to July 9th, 2023 and updated to the latest broker version 20.x, will be supported and continue to receive security updates and critical bug fixes until January 23, 2024.


If you have any questions, please reach out to our Customer Support team.



Cortex Product Management


Cyber Elite
Cyber Elite


You'll want to deploy the updated broker image prior to January 23rd 2024 if you're using the broker. 

Hi thanks for your information please clarify one more question. in-place operating system upgrades that means.

  • 2 replies
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