I am a superuser and I'm unable to open a support ticket as the "File a Support Case" radio button is grayed out. The device I am opening the support case for is covered. Please help.
I getting Virus/Spyware download blocked page when I have downloaded some file sine 08/08/2023. But before ago I can download that file. what happened?And I have checked Threat logs from Prisma and seen type was 'virus', Thereat ID/Name was 'Virus/Win32.Wgeneric.eaaoqu'. why before ago I can download this file?
Silly question but if you have multiple virtual routers in which virtual router should a static route be defined ? I guess it would be the VR associated with packets source adapter/associated zone ?
Hello Everyone,I have a problem with NAT that my end users are reporting that I have not been able to get to the bottom of. I am the administrator of a large University and have multiple buildings for on site housing. 2-3k students live on site. Everything production wise is working fine but I keep having repeat tickets from students asking me ...
hi someone knows why i cant download panorama ova for esxi i read about it in some places and i have a support account but still cant find the right download. according to palo alto forums i should see above panorama updates panorama base images but i dont have it.
We have purchased a pair of Palo Alto firewalls which will replace pair of multicontext ASA firewalls. We need to migrate multi context configurations one by one to Palo Alto individual vsys. We have already used default vsys1 for ASA context1 , and we are trying to move another context2 to vsys2, but while we tried import the configuration, it...
Hi, Kindly how do we justify the benefit of Palo Alto Networks NGFW vs Open Source Firewall. Is there any whitepaper or battle-card? Thanks.
Hi VPN is configured at two PA based on the below link and the two PA can ping each other, but the vpn cannot work. I tested it with below commands. Anyone can help to fix it? Thank you https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGkCAK admin@PA-VM> test vpn ipsec-sa Start time: Aug.07 07:48:19Initiate 2 I...
We using panorama to manage firewalls and firewalls logs are forwarded to panorama. getting below error on system logs ” panorama lost its connection to peer, no log will be forwarded “ note- panorama is in HA
Hi Experts, We have PA 3220 in HA pair. The secondary device GUI is very much slow previously version was 10.1.6 now we upgraded to 10.1.10 but still the response is slow. Please note that the slow response issue is only on secondary device, primary device is working fine. please let me know if any one know a solution. many thanks.
Hi whenever i logon to my Livecommunity, i need to confirm it by my email to get the code after entering password. Can i setup it simpler and logon just via password? Anyone can show where to configure it? Thanks
Yesterday I tested if some web-based Stable Diffusion (AI image generation) services were accessible via our Palo. It appears that the categorisation is "Artificial Intelligence" which is quite broad. The reason for my concern is that we're a special education school and while the faculty has decided not to block AI services because some of them...
We have been using Cortex XDR for over 200 days without any temporary exceptions. However, it has only been allowed for 180 days. How can we resolve this problem?
Hi, In each palo alto, there is default virtual router. We can create ourself virtual router. When we created a new virtual router in this PA, what is relation and difference between the defaul virtual router and the created virtual r? Can we say if routes cannot find destination in the created virtual router, then the routes will go to the defa...
When an interface of PA is assigned an virtual router, even if the virtual router is just created without any other route configuration such as static route, ospf etc, the interface still can start to work(be able to ping its connected neighter device), right? so what is virtual router for in this situation?
