GRE tunnel failover issue

Hi Community,

I am trying to set a GRE tunnel between Palo Alto PA-850-ZTP and zscaler.

Issue:

I have tunnel.1 and tunnel.2 created as Primary and Secondary. 

static routed default towards Internet.

GRE tunnel Primary and secondary configured

Day-zero Configuration of Palo-Alto

Hi All,

I heard day-zero configurations of the Palo-Alto firewall we can perform via the free service provided by Palo-Alto.

Do anybody having the visibility here.

iCloud- Base App ID

Hi Team,

We are unable to see iCloud-uploading and iCloud-downloading Apps in our traffic logs, All the traffic identified as iCloud-base. 

Can someone help me on this ? 

ping: sendmsg: Permission denied to connected router - but can reach destinations beyond that router

Any help is appreciated...

I have a PA interface connected to a router using a /31.  I have static routes with that router as the next hop.  From the firewall interface on the /31 interconnect, I can reach all of the destinations I have static rout

Mute the Music while on Hold

While waiting on hold for support, is there a way to mute the hold music? The same 35-second loop for 30+ minutes is just too much. 

Especially when you had a time slot reserved for an engineer. 

Apt-Get Traffic Allowed but Vendor Receiving Install Error

We are working with a vendor who is attempting to install apt-get files onto our test server 172.23.10.44. Traffic was not allowed yesterday, but now is today after I associated application of "apt-get" to application group. Now traffic is allowed, b

Authenticated NTP, what do you use?

Hello Community,

While I already have googled and found some solutions, I would like to get input from you to see what you have used and works well. 

In a windows environment, what do you use to point your PAN's NTP configuration to an authenticated

PAN-172132 - QoS fails to run on a tunnel interface (for example, tunnel.1).

Guys!

We were unable to update the firewalls because of a known bug in version 10.1.x and 10.2.x. Would anyone know if the PAN-172132 bug was resolved in any version?

Thanks!

Change in NetFlow behavior in PAN-OS 10

Hey guys,

Here's another one of the issues I have run into after upgrading to PAN-OS 10.

Application usage statistics received by NetFlow are now displayed in Petabps / Pbytes on my NetFlow servers!

I have confirmed that my NetFlow server hasn't been

I really need to be able to open up support tickets

Message boards and communities are not going be sufficient for our day to day needs.  It has become impossible to actually open a support case.  I need detailed instruction on how to open a support case that connects me with a live person.