Cortex XDR Sign On Issues - Is there an issue?

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Cortex XDR Sign On Issues - Is there an issue?

Cannot login to the Cortex XDR portal. Also cannot log any Support Cases. 

"Unauthorized. Error 4011 when trying to log onto a Cortex XDR tenant.


Then trying to get to log support tickets the following: 

Salesforce Single Sign on Error, we can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help


Tried calling Support as a Premium but was told i need to log a call on the portal, which is down. Was then given local account manager's email and that was all the help given.  

Other IT Staff here having these issues. And no way to open a support ticket.  Phone Support process is terrible and leads to a dead end.



L0 Member

I have also facing the same problem.


I am also facing the same problem and I hope it will fix soon. I will back here soon and right now, I am gonna visit here to find those sites where I can play online casino games. I want to earn money and that is why I am looking for those sites through which I can earn money online while staying at home.

L0 Member

Issue resolved itself the next day but frustrating having many clients not able to be checked on the weekend and not able to keep support

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