Data From ACC Not shown for 15 minutes and 1 hours

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Data From ACC Not shown for 15 minutes and 1 hours

Hallo All,

 

I have issue after upgrade PANOS 11.1.0, The ACC can not shown data for 15 minutes or 1 hours. except both I mentioned, all time running well.

 

We have restarted log-reciver and still not shown data  15 minutes or 1 hours.

 

We have conclusion for update to 11.1.1 for fixing issue.

 

After upgrade to 11.1.1, issue still  same.

 

 

Have you recommendation for fixing this issue? due ACC tools monitoring statistic important for us.

 

 

Best Regards

Dwi

 

 

1 REPLY 1

L5 Sessionator

I believe you concluded you are hitting PAN-234929 and this is listed in 11.1.1 addressed issues.

https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-1-known-and-addressed...

 

However, this knowledge indicates it will be fixed in 11.1.3.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000Xh9oCAC

 

I'm not sure which is true.. though you might need to wait for fix. OR try to restart process again on 11.1.1?

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