General Topics

Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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🚀 Join us at Palo Alto Networks Headquarters for Ignite - November 14, 2024 🚀

Enterprises are embracing AI to revolutionize their operations, but with innovation comes new cybersecurity challenges. That’s why you can’t miss Ignite on Tour!

This event is your gateway to exploring how AI is transforming cyber defenses. Join us

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Not able to access https://support.paloaltonetworks.com/

Please suggest on this error; I have also check with Super user who also cant see any id if need to approve

Resolved! My site was flagged as Grayware. I believe this is a false rating. I need help requesting the rating be changed.

Hello, my website EastCoastCobras.com has been marked as Grayware. My hosting provider says I have no issues with my site. Can someone please put in a ticket on my behalf?

urlfiltering.paloaltonetworks.com is not a solution that works as it rep

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HA problem Pa 410, Pa 3250

Hi all.

I created an HA group from device PA410 (the same problem on PA3250) mode active-standby , when i switch active device to passive, the passive device becomes active and i have a problem. there is no access to the firewall for about a minute

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Resolved! NAT and Proxy Arp and Interface Addresses - help understanding

I'm having trouble understanding why some recently added NAT rules did NOT Proxy ARP on our outside ISP interface as I expected it to.

I'd setup some NAT rules both using a bidirectional outbound rule NAT'd to an outside interface address (new one,

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Resolved! HA1 not UP when HA interfaces have same mac address

Hello Team,

I hope you can help us, We're also already planning to create a TAC case for this.

We have provisioned 2 vFW on RHOSP.
We configured the 2 fw on HA Active-passive.
HA1 > e1/8
HA1 Back-up > e1/9

Now the data interfaces e1/1 to 1/7 has to

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Panorama HA secondary panorama diferent PSK key

Hi All,

I have created a panorama HA cluster through which I manage a firewall in SD-WAN technology.

when the active panorama is no longer available and the secondary panorama becomes active, I want to release templeate to the device, it makes me

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Bulk Registration Customer ID Issue

I want to register the equipment in bulk.
An error message occurs.

Customer and SO No ID Same error message.

Isn't there a solution?

Using Ansible to export stats-dump with specific time range

Good morning, LIVE Community.

I'm trying to export stats-dump from a remote PaloAlto device to my local computer using Ansible.

Prior to trying out Ansible, I'd usually use this command on the remote device to export stats-dump to my computer:

scp

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Workflow interruption by wa_3rd_party_host_64.exe interfering with app focus

When I am working in ANY other program I find many times my workflow is being interrupted and current program looses focus when wa_3rd_party_host_64.exe has started.

Is anyone else getting a problem like this?

How often should my active vpn be

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Execution error on a playbook solved with job

Hi all,
I am using XSOAR 6.10.0
Activity I am performing:
Running a playbook (consisting of 3 tasks):
1) task that invokes an automation that from an API call generates the response in CSV format.
2) Send-mail task, from the attachIDs and attachNames of

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Resolved! Panorama and PA-440 DNS proxy

Greetings,

I am running Panorama and PanOS 10.2.3 with 30 PA-440s running sdwan.

I'm trying to configure DNS proxy for a new business requirement and am having issues.

The config for dns proxy is different from Panorama to the PA-440.

On Panora

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Resolved! PA-HA Server - Drive Error

we are getting a commit error and HA peer end status "Non-functional drive error detected".

Then we suspended the Secondary firewall after making the local device function it's showing a passive state and now it's working as expected

Issues with phase 1 of ipsec

Hi, i've been having an issue with getting the phase 1 of our ipsec tunnel to a customer up who is using a watchguard firewall.

As far as i can see our phase 1 settings match up, but i keep getting the no proposal chosen error in the logs.

I've attache

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User names with two different domain prefixes - inconsistent rule application

I'm semi-reposting this because it didn't get any bites in another topic/discussion area and this seems to be a lot busier.

I'm having an issue where are users are showing up in the logs as both domainname\username and domainname.com\username.

Wh

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Domain config on Split Tunnel

Hi All,

I have excluded few of the domains in Split Tunnel config. I am not able to verify if the split tunnel is working curretly. If we check the route print we are not seeing any difference in the route table. Is there any way i can test this or c

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Discussions

Ensuring a Safe and Secure Community: How You Can Help

🚀 Join us at Palo Alto Networks Headquarters for Ignite - November 14, 2024 🚀

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

Resolved! Not able to access https://support.paloaltonetworks.com/

Resolved! My site was flagged as Grayware. I believe this is a false rating. I need help requesting the rating be changed.

HA problem Pa 410, Pa 3250

Resolved! NAT and Proxy Arp and Interface Addresses - help understanding

Resolved! HA1 not UP when HA interfaces have same mac address

Panorama HA secondary panorama diferent PSK key

Bulk Registration Customer ID Issue

Using Ansible to export stats-dump with specific time range

Workflow interruption by wa_3rd_party_host_64.exe interfering with app focus

Execution error on a playbook solved with job

Resolved! Panorama and PA-440 DNS proxy

Resolved! PA-HA Server - Drive Error

Issues with phase 1 of ipsec

User names with two different domain prefixes - inconsistent rule application

Domain config on Split Tunnel

Upgrade from version 10.2.7-h8 to 10.2.11-h2

IPSec setup with certificate

UNABLE TO PING MANAGEMENT INTERFACE FROM LAN

Site flagged as GRAYWARE Please Help!!

HA State is "not sycned" even though Sync Task is completed on Peer (Passive) Gerät)

🚀 Join us at Palo Alto Networks Headquarters for Ignite - November 14, 2024 🚀

Re: Sofware Upgrade broken? "An active license is required for this feature"

Re: Настройка bridge

Re: Autocommit loop error and interfaces 'connected but down' after upgrade from 11.0.4-h2 to 11.1.4-h1

Re: Terminal Services Agent allocates ports outside the defined port range

Unlock your full community experience!

Resolved! Not able to access https://support.paloaltonetworks.com/

Resolved! My site was flagged as Grayware. I believe this is a false rating. I need help requesting the rating be changed.

Resolved! NAT and Proxy Arp and Interface Addresses - help understanding

Resolved! HA1 not UP when HA interfaces have same mac address

Resolved! Panorama and PA-440 DNS proxy

Resolved! PA-HA Server - Drive Error