Device Administrators

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Device Administrators

L1 Bithead

Hello,

 

Can a "Device Administrator" unlock users in "Authentication Profile"?   Don't want to give user "Super User" unless there is no other choice.


Thanks

Rich

1 accepted solution

Accepted Solutions

L4 Transporter

Oh that you're right, I wasnt paying close enough attention. At least according to this older article you do in fact need superuser. Solved: LIVEcommunity - SAML login remove lock (superuser?) - LIVEcommunity - 528930 (paloaltonetwor...

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6 REPLIES 6

L4 Transporter

It looks like it should yes, but it also depending on your situation it may be better to create a custom admin role to restrict to only what is needed. 

 

Device > Admin Roles (paloaltonetworks.com)

Configure an Admin Role Profile (paloaltonetworks.com)

I started with a custom admin role - same issue, couldn't unlock users.  Thus went to device administrator.   Same problem.  Currently on Pan OS 10.2.6.   

L4 Transporter

Do you see the locked users with a device administrator role? It looks like on my Pan-os 10.2.6 I can select users locked under an authentication profile with a device administrator role. Are you doing this through the GUI or CLI?

L1 Bithead

The user can see the locked users but there is no "Unlock" beside the name like when a superuser.  This is being done via GUI, I don't want user down in CLI. Screenshot 2024-02-08 154001.png

L4 Transporter

Oh that you're right, I wasnt paying close enough attention. At least according to this older article you do in fact need superuser. Solved: LIVEcommunity - SAML login remove lock (superuser?) - LIVEcommunity - 528930 (paloaltonetwor...

L1 Bithead

Didn't want to make user a "SuperUser" but appears I don't have any choice.

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